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HP print server appliance 4250 (J7941A)

When the unit is booted, it passes the post tests but then hangs on booting. Possibly its lost its software. any ideas James

Posted by james pritchard on


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Can you connect to the Web Interface? See http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=179111&taskId=101&prodTypeId=18972&prodSeriesId=27375 for more details. If it's truly lost it's firmware, you're probably toast, as I didn't see the availability of a serial port. I'm betting you don't have a support contract for it with HP, so if your firmware is gone, I'd recommend saving some cash and replacing it.

Posted on Sep 14, 2007


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