Getting error message: Check Fax mode" having magicolor 1690MF

replace the print head. That's the part that houses the LASER. try this site for the part



Precision Roller Printer Toner Cartridges Parts and Supplies Office...


if not try local Konica Minolta dealer

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Modem option is not working. Have a tech look at it. The FAX board might be bad, check you phone line also call ATT.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Fax board is broken!

replace the printhead which house the LASER for the yellow image unit

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Self Help Product Support Konica Minolta Business Solutions Inc

try this site

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

replace the transfer belt and install properly

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Have a tech come out re-flash the copier OS. Firmware is only available thur secure web site

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

CAUSE: The transfer belt is not rotating correctly inside of the Image Unit.

SOLUTION: Check the PRCB connector for proper connection and correct as necessary. Also, check Belt Positioning Sensor (PS6). Replace Image Unit (p/n A0VU011). The PRCB may also need to be replaced. (p/n A034 H001 06 for magicolor 1650EN or p/n A034 H009 07 for magicolor 1680MF/1690MF)

SPECIAL NOTE: Solution contribution by SSD Printer Support
ID No.

TABP1000085EN
FROM KMBS SSD

KONICA MINOLTA 1690MF ERROR:
process error - belt (clear by cover)

SOLUTION: Open and close the scanner unit. Reseat the Image Unit and cycle the power to the machine. If the error persists and the machine is covered by warranty, a printer exchange is recommended.

KONICA MINOLTA SUPPORT PAGE:
https://kb.mykonicaminolta.com/selfservice_bus_anon/microsites/search.do?cmd=displayKC&docType=kc&externalId=TAD-doctad227704html0&sliceId=&docTypeID=DT_TAD_1_1&dialogID=10562139&stateId=1%200%2010556672

check paper tray