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Re: Serial USB connection to an old palm
This is a common issue, you might want to try these, in hope 1 of them will work:
- make sure there's no problem in the configurations of the devices and their both connection is to USB.
- there's probably a collision with anther device that is connected to the palm, try doing uninstall to everything, do a hard reset, run " activesync" or " hotsync" and reconnect.
- there's maybe a problem in the drivers, try reinstall them.
- if you are using 3.16 pm, there's probably a collision
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I believe this plotter has both the old centronics and a 25 pin serial connection. Your laptop MAY have a 7 pin serial connection which you can get a 7 pin to 25 pin serial cable. If your laptop does not have a serial port, you MIGHT find a USB to serial adapter cable.
Make sure you are not on Vista or Win 7 operating systems as they likely do NOT have compatible drivers for this plotter.
In this FAQ list (from PFAFF web) you find 100 times the same question and answer: H402 My new computer does not have any serial COM ports, so how does it communicate with my Pfaff creative 7570?
You will need to obtain a USB Serial Adapter, which adds a serial port to your computer by plugging it into a USB port. Suitable adapters can be obtained from Belkin [http://www.belkin.com] and Keyspan [http://www.keyspan.com]. The following USB Serial Adapters are known to work with the Pfaff creative 7570: • Belkin F5U103 • Keyspan USA-19QW Please note that the Belkin F5U109 is listed as working with the Pfaff creative 2140/2144 (FAQ #H405), but it does not work the Pfaff creative 7570.
I just bought a new laptop and upgraded to V.6. Since I have always used a magic box I didn't know how to attach my bernina 170 directly to the laptop. My bernina dealer said that I would first need a serial to usb adapter since my machine is old enough that it doesn't have a usb port on it. Make sure it doesn't have the screws on the serial part because they will not allow you to attach it to the machine. He also said that I may have to make a new com port as most pc laptops only show 4. I did a search of the computer and found how to make a new com port. A little more fiddleing around with the laptop and cables and restarting both then it somehow recognized that I had made a new com port. Voila. It now works. (I am a Mac person). Hope this helps. margaret
I think it?s a common problem. You?re welcome to try the next options, in hopes of one of them working out:
1. Make sure there is no problem in the settings and that in both computers the connection is set to USB.
2. There may be a clash between this connection and another component that is connected to the Palm. Try uninstalling everything, hard resetting and running Hotsync or Activesync, and reconnecting the units.
3. There might be a problem in the drivers, try reinstalling them.
4. If you are using PM 3.16, there might be a clash.
Few Things that you may do to fix this problem:
1. Is the "Local Serial" checked when you click the hot sync icon in the PC tray?
2. Look for ?hotsyncheck? at palm.com maybe this can help.
hope this will help'
First open the HotSync custom menu, start changing conduits to do nothing. Work your way down the list until you end up with a complete HotSync. If you still have the 6410 error, unplug the USB adapter, replug and try your HotSync again. The USB adapter may be the week link in this equation.