Installed new ink on ip4200. Black will not print on test page "horizontal box", other colors print. Any suggestion on why the black won't print? Thanks.

Try running cleaning cycle multiple times. Sounds like ink tubes may be clogged.

Hi . I think the print head may be is clogged. If cleaning didn't correct the problem . Print head need to be replaced

Black printer ink in HP Printer may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.

hi, i have one of these to, mine is still running on the "test" inks as well but i have all colours in mine, anyway i digress, you can try, going to print something , when the chose printer box apears, choose cpl300 then choose properties ( to the right ) then choose graphics thumbnail, on quality choose best, then at the bottom you will see advanced options, then just click print all txt black, and click darken txt, and that should give you nice black txt....hope this helps

The BK5 is for black text only. The other black ink is used for shades of black/gray together with the three basic colors in printing color photos. You cannot use it to print black text.

have you installed the cartridge correctly??? make sure you did

try to print a few pages, to get the ink going.

try test pages, try the aligning procedures as well.

Just because it’s new does not mean New Old Stock. Your print head is plugged. No if or buts about it. Contact HP and tell them you situation. If they don’t help you, box it up and take it back. Buy an Epson.

Even with out the Black cartridge installed the X1240 should use the color cart to make a "composite" black. I would suggest calling Technical support to troubleshoot that issue ad get you to test the cart itself

Have you tried Canons FAQ? They suggest checking the grayscale box, which apparently only works with certain kinds of printing (duplexing and borderless will still use colors). I don't understand how colored inks are used to create black, but that's what they claim. Anyway, here's the link: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=257&modelid=11641

dear oceantracks maybe one of the black cartridge chip think that ink is running low or not ink is left in the cartrridge.