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Re: CD tray stuck
While wacking has solved many problems throughout history, i recommend a diffrent method of action here:
1 .check the tray's strap, make sure its elastic enough. if not - replcae.
2. check for broken pieces in mechanism.
3. there may be some object or a accumulation of dust and dirt, stucking the whole thing.
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Use a can of compressed air to clean out any dust or dirt, if that won't work! gently pull all the way out to see if anything is catching, if the tray is stiff to move it is out of alignment. Have a computer shop take a quick look at it, may need to be replaced.
I have the same exact problem with my Onkyo C-707CHX and I found a solution that doesn't involve jamming any screws or other metal objects into your cd tray (which could most likely just cause more damage). This way seems a little safer: Power on your device and hit the open button. As soon as you hit the open button quickly push slightly with both hands on both sides of the cd tray that should be opening. You should hear the trays moving around in there and then you have to try to feel for a slight push from the tray. As soon as you feel that slight push, take your hands off of the tray and let it come out. This has been working for me for a while now (and hopefully will continue to work until I take it to get fixed somewhere). The only issue I have run into is that my "Disc 1" open button doesn't work with this method. So I just use this method with disc 2 or 3 and then once it's open I can hit the disc 1 button to get to that tray. So if it doesn't work with one tray, try the other two as well. Hope this helps.
You have to open the cabinet ..with the power off!! with tray open look at the laser it should be in the cd home position..move the laser toward away from the spindle motor or turntable.you should see a switch with a cover over it,it may be black or white or clear..the is your laser home switch..with your finger or small screw driver gentely push the switch towards you or bend it towards you.with the cover off.plug the unit up.Watch the laser as it moves away from you towards the cd spindle, it it stops and the tray moves in, and the cd mech chucks .you should see the laser turn on and see the objective lens move up and down..if it does not..and it continues with your original problem the you have to retime the tray and loading gear..try this first..
You can see a hole located on the tray of the cd rom drive. Commonly seen beside the button to eject the cd out. Grab a small pin and push the hole and this should eject the tray. Close the tray again by pressing the button. Eject it using the button. If everything still failed, call up Dell to have the CD Rom Drive replaced.
Well, I've seen CD-drives that would re-open, when you try to close them -- it is _falsely_ detecting a "jam" as the tray is closing, and then just re-opens the tray, rather than "forcing" itself to close.
Replacing the CD-drive is the only way to fix that type of "false-positive" jam-detection conditions.
But, since you've done that, either you were unlucky-enough that the replacement drive was also "defective", or, you have a computer-virus on your computer that is maliciously issuing commands to the CD to "open-the-tray".