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No sound on internet video chats

I got this camera with built in microphone, video communication is fine, but there's no audio, the person on the other side cannot hear me. massanger check (i use the latest MSN 7.5) shows that mic is working fine. any suggestions?

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Genius video cam NB

Posted on May 04, 2008

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According to the Genius website, MSN doesnt support the combo version (cam + mic). check in microsoft website for drivers that can solve it. you can also you this software recommended by Genius - "VideoImpression by ArcSoft "

Posted on Feb 22, 2006

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1 Answer

Mic Trouble on Premium Video Chat Cam
Have you checked that the mic is enabled in your audio controls? Also in device hardware?

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Using medion md 96340 with built-in realtek hd audio sound card. in skype video calls the caller can hear very well but called person does not hear at all. skype echo test says-cannot find sound...
Hi,

Analysis- The call can gear very well - indicates that the speakers / head phones are working fine and the audio drivers are working well
The called person doesnt hear any thing - it indicates that the caller is not able to transmit sound. This can be a microphone related issue. It can also be skype settings issue.

Please answer following questions to analyze the issue better

1. has this ever worked before?
2. Have you tried using the microphone for some other application like recording some audio?
3. Have you tried audio / video calls using some other chat program like gtalk?
4. Are u using any external microphone attached to a head set or is it the laptops inbuilt microphone?

-IAmAraldite

Aug 18, 2011 | Medion MD 96340 Laptop

2 Answers

I can hear the other person but they can't hear me
Well in SKype as i remember u have to select a Video device and a Microphone.. make sure u have the same camera selected for sound as well as for video

Aug 11, 2009 | Logitech Quickcam Chat Webcam

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Dell video chat no sound
call up dell tech support.. they will help you out for free.. you can find the toll free numbers on dell.com

Jun 12, 2009 | Dell Inspiron 1521 Notebook

1 Answer

I just got a new laptop, its a hp compaq, and it came with the cyberlink youcam built in...but when i try to video chat on aim, it doesnt work...
Normal 0 AIM (AOL) Messenger

  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone Speaker
Camera The audio and camera should function now.

Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Dec 29, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

My built-in microphone doesnt work due to important sound updates
Normal 0 Check your Audio Setting.



Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jul 05, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Delay with sound
Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

May 31, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

QuickCam Communicate STX Sound Problem
Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

May 16, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Built in Microphone doesn't work in AIM, Windows Live Messanger
You would be surprised at how many people don't realize that each application has it's own configuration screen.

It's not the end-users fault - like you said... the instructions could be a BIT more clear.

Feb 12, 2008 | Logitech QuickCam Communicate STX Personal...

2 Answers

Sound problems
You must go into the Tools Option where you sign in on MSN Messenger and change the microphone/speaker settings there. It is at the top of the window where you can see your status and all your contacts listed...the window that comes up upon "Sign In".

These override any settings you may have changed in the control panel.

Yes...it works with Windows Vista.

Nov 22, 2007 | Logitech QuickCam Communicate STX Personal...

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