My headset will not hold the charge very long - is there a fix for this - is there a battery somewhere on this unit that can be replaced?

It sounds like the battery is dead in the headset. That headset has a non-replaceable battery. If the .Audio 995 is still under warranty you should have it replaced. I have included this link to the Plantronics .Audio 995 User's Guide.

Good luck from Headsets Direct!

The battery is probably dying, if this is an old unit. Unfortunately the battery in the headset is not replaceable, but you can buy a replacement headset to work with the base unit. Here is a link where you can buy the replacement headset:

Plantronics CS70 Replacement Headset

Good luck from Headsets Direct!

First off, clean the battery and charger contacts on both the battery, charger and on the headset (you can use a qtip and alcohol). However, this sounds like the battery may not be holding the charge, or is partially shorted. Try replacing it and see if that fixes it.

You might have to check the adapter for charging voltage , if faulty you will need to check the wires, the adapter, if faulty replace.

If the adapter is fine and giving the right voltage then the battery within the unit is fault. you will need to open and check to confirm and replace.

From the information you have provided, the battery in the unit needs to be replaced. From past experience, I can only suggest that you replace the H500 Headset. When I need a new headset, I've always been able to find one on eBay for a fraction of the retail price. (Usually about $20 for nice one in a 'bulk' package - where the same unit in a retail package would cost $89.95)

The ones I purchase on eBay are new, they just don't have a retail box or instructions (sometimes). If you elect to use eBay, and don't get instructions with your new headset - just re-post here on FixYa requesting a link to the owners guide and we'll send you one ASAP!

If you found this information helpful, please give me a big thumbs-up when you rare my answer. Thanks!

If the battery voltage drops, the call will disconnect. Try charging the headset to full charge, and see if that fixes the problem.

Be aware that the NiMh batteries in your M2500 may be at end-of-life, and won't hold a charge as they should. If so, it's time to go shopping, or else, time to start soldering!

Unfortunately the Plantronics Explorer 330 is an older Bluetooth headset and the internal battery is probably just wearing out. Take a look at the Plantronics M20 (see link below), it would be a good replacement headset.

Plantronics Explorer 330 Headset

Good luck from Headsets Direct!

I called Jabra Support and they are sending out another unit. The technician indicated that the battery is likely defective and is not field replaceable.

Thank you,

Well if it holds no charge you will most likely have to replace it as it is the battery inside the bluetooth headset in otherwords the battery is buggered lol. do you still have the headset and the charging cradle?