The spring must have grown tired, or displaced.
If you don?t want to loose it in the meantime, you can glue a string one side to the cover and one side to the camera?s body using small points of super glue.
But a more creative solution would be to get to a cannon selling shop and nag them to help you get a new one, or go to a second hand shop and look for a standard cover that?s a good fit for your lense.
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Since I cannot see your pieces, I can recommend actual replacement. You can Google your camera's make/model with replace lens cover and pick from the listings. You can also go straight to Canon USA and search their store as they have replacement lens covers. I did this here for another customer as an example. Lens Caps ' Canon Online Storeshop.usa.canon.com/shop/en/catalog/.../ef-lens-accessories/lens-caps Canon Tips & Tricks When using a lens with IS while on a tripod, ... Canon Tips & Tricks That hole in your battery cover has a purpose! ... Lens Cap 14mm f/2.8L II.
There are a few things you can try. Here is an excellent blog about lens errors and stuck lenses, and it covers what can be tried to free it up: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
They say about 50% of lens problems can be fixed trying their suggestions. Hope you're one of the lucky ones! Also, if nothing works, get an estimate before having it repaired. Often, it's just better to get another camera.
1) there is a manual focus mode, get out your manual and set it back to automatic focus
2) there is a focus issue known to cannon, they base it on contrast levels (which is horrid and never works) so either don't buy canon or play with your white balance and iso settings until you get enough contrast for the focus to register
The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.
You are requested to take the camera to the Canon Care Centre, but only if the Ribbon cable is removed from its locked it can be reinserted but if it is torn off, even after setting the zoom lense of your camera the Digital Zoom will not work and you will have to use the camera only with Optical Zoom.
Try blowing lots of compressed air around the open lens shutter to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Also with the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. A grain of sand in the mechanism is usually the culprit, and you want to try to dislodge it.
You can open it up, but only as a very last resort. The above procedures usually work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and be aware this will void your warranty):