NetGear RO318 Router Logo
A
Anonymous Posted on Feb 19, 2006

Why can't I access my ISP's resources, such as their mail and news servers on my RO318?

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Hot-Shot:

An expert who has answered 20 questions.

  • Expert 130 Answers
  • Posted on Feb 19, 2006
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Feb 07, 2006
Answers
130
Questions
0
Helped
36847
Points
358

If the servers have simple names like 'mail' or 'news', the problem may be that the ISP's domain suffix is not being added to these names before DNS lookup. Add your ISP's domain suffix as Domain Name in the RO318's System menu. In addition, the ISP may be looking for a particular host name for your account, in which case you should enter the host name as the System Name in the RO318's System menu. Example: Consider the following account with the ISP "earthlink.net". 1. Host Name: C-223344-A 2. Domain Name: www.earthlink.net Mail Server mail Although the ISP lists the name of their mail server as 'mail', the fully expanded name is actually: mail.earthlink.net If the ISP automatically provides the domain suffix to your router, the router will append the domain suffix to DNS requests. If not, you can try one of these methods: 1. In each application (such as mail client or news reader), list the fully expanded server name, 2. Manually configure DNS parameters in the network settings of each of your PCs, and enter the domain suffix manually.

1 Related Answer

Anonymous

  • 130 Answers
  • Posted on Feb 19, 2006

SOURCE: Why can't I access my ISP's resources, such as their mail and news servers on my RO318?

If the servers have simple names like 'mail' or 'news', the problem may be that the ISP's domain suffix is not being added to these names before DNS lookup. Add your ISP's domain suffix as Domain Name in the RO318's System menu. In addition, the ISP may be looking for a particular host name for your account, in which case you should enter the host name as the System Name in the RO318's System menu. Example: Consider the following account with the ISP "earthlink.net". 1. Host Name: C-223344-A 2. Domain Name: www.earthlink.net Mail Server mail Although the ISP lists the name of their mail server as 'mail', the fully expanded name is actually: mail.earthlink.net If the ISP automatically provides the domain suffix to your router, the router will append the domain suffix to DNS requests. If not, you can try one of these methods: 1. In each application (such as mail client or news reader), list the fully expanded server name, 2. Manually configure DNS parameters in the network settings of each of your PCs, and enter the domain suffix manually.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

273 views

Ask a Question

Usually answered in minutes!

Top NetGear Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19190 Answers

David Payne
David Payne

Level 3 Expert

14163 Answers

Are you a NetGear Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...