I would love to help get you back into hot water. Can you contact me directly so I can help?
www.whirlpoolwaterheaters.com/help
Thanks! ~ Chris
American Water Heater, authorized licensee for Whirlpool Water Heaters
Suspects include bad thermocouple, thermocouple slipped down and not in pilot flame, dirty combustion parts and pilot tube, dirty air intake, backdraft caused by other vent fans pulling air down water heater vent, water dripping down vent because of poor venting, air in gas line, low gas pressure, bad gas control valve, hot attic environment, tight house not allowing enough air:
Replace thermocouple:
http://www.youtube.com/watch?v=v0aBPsNg6vo
http://www.youtube.com/watch?v=xGQngzqrIEE&NR=1
Troubleshoot pilot:
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
Clean combustion parts.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean
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