Kodak Digital Science 2500D Path-Through Scanner Logo
Posted on Sep 08, 2008

Line on far right of scanned documents

I have a Kodak digital science 2500D and when I scan a document there is a line down the entire page. I've used canned air and looked around for a peice of paper stuck but the line remains.

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Anonymous

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  • Posted on Nov 03, 2008
Anonymous
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Hi,

Most likely the scanner has dirt on the glass that is over the imaging array or the glass may be scrached. If the glass is scratch, the imaging CCD array need to be replaced. If you do not scan the rear of your documents, you can swap the upper with the lower in the case that one is scratched.

The imaging array are the green long bars, one at the bottom of the paper path halfway inside the scanner and the other is above it. Look closely for a small spot of black toner or dirt stuck
on the glass. Take a soft cloth, wet it with water or alcohol if needed and clean the glass.
Pass you finger over the glass, try to feel if all of the toner or rubber residue has been removed.
You might try looking at the specific area were your documents image is getting the line. It will
help you pinpoint where you should clean. CAREFULL not to push on the glass as this
might break it. Hope this helps.

Otaron

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