Aurora au814xb have a paper jam right in the middle have cleaned out what I can but there is still some there no green power light in auto or reverse left it unplugged for over an hour ready to pack it in..

Here is a GREAT FIXYA reply from moons ago... 2/12/11 and has other things to check!

have an Aurora Shredder Model AS1512X Paper got jammed and pulled the...

Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Hi

Error 5C10 means a paper jam or the printer has encountered an internal error. And error 6A00 is caused due a paper jam in the sheet feed unit or near the print head. You can also reset the printer to resolve this issue. On the printer press and hold the ON/OFF button or unplug the power cord. Wait for 10 seconds, press power button ON/OFF button again. If this doesn't resolve the error code then unplug the printer for 10 minutes. Also, inspect the back panel of the printer for any paper jams. To clear the paper jams---

Turn off the printer and disconnect the power cord and USB cable. Remove the jammed paper slowly using the following procedure. Open the rear cover to check if the paper is jammed. Pull out the cassette and check if the paper is jammed inside the cassette area. Stand the printer with the rear side down, holding the document cover. Press the tabs together and pull the green cover toward you. Check if the paper is jammed. (If you were not doing Duplex printing, you do not have to follow this procedure.) Close the green cover and place the printer back to a normal position. Reconnect the power cord and power on the printer. Confirm the Alarm light is off. Load paper back into the ASF or cassette. Press to clear the message and continue printing. If you are printing from application software, follow the instructions displayed on your computer. Hope this helps... Please post back if you need more information.

Daniel

Hello,

Move the power switch to AUTO (l) position and depress the manual forward button for five seconds to clear paper blockage. Make sure the paper is engaging sensor located in the center of the shredder opening.

Good luck....

Continue to alternate between auto and reverse a number of times. Try to shred narrower pieces of paper at opposite ends to see if it can trigger the auto trigger wire. All else fails, carefully take the shredding part apart and you may find a hugh paper jam underneath.

Is it Jammed.??? does the motor at least run.????
If the motor runs but the cutting blades dont turn then youv'e lost a gear inside....if the motor dosn't turn at all...then youv'e prbably lost the PCB inside...also make sure youv'e cleaned the Glass eyes in the middle of the paper oening....for parts give Royal a call at 1-800-524-0799.

Disconnect the "data" cable (parallel or USB).
Disconnect the "power" cable.
Reconnect the "power" cable.
Turn the printer on.
Lift the printer's lid -- the print-carriage should slide the printer-heads to the "middle" position.

If all else fails, take the printer to a qualified technician, for more trouble-shooting.

Did you open up the shredder or remove it from the basket? Look and see if the switch is in the right place and is not being blocked.

If you didn't mess with the switch and just cleared the jam, then take it back to where you bought it for a replacement

Here's what we did: Lifted the lid and turned off printer. Then turned on again. Unplugged power cable from back of printer, moved the carriage toward the middle of the printer. Took out cartridges and closed the lid. Plugged the power cord back in. Reinstalled the cartridges. After the alignment page it worked fine. These instructions are paraphrased from HP website troubleshooting. I don't have any idea why any of it worked, but it did and I'm grateful.
J

Sounds like the cutter is jammed. Do you ever feed staples or clips in it? Will it reverse? If not, the power borad is burned out.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de