How do I upgrade the firmware on my VDI-604 or VDI-624?

Firmware Upgrade Instructions:
Please download and unzip the firmware file to computer's local hard drive and then follow the instructions in the "readme.txt" file to upgrade the firmware.

Warning : -
Firmware upgrade failure may permanently damage the unit and causing it not to function. If the issues in the "Release Note" do not address the problem you are experiencing, please do not upgrade the firmware. Never upgrade the firmware using a wireless connection. Firmware upgrade will reset the Router to factory default state (all current settings will be replaced by default settings). When necessary, please write down the Router's current settings before performing the firmware upgrade. Please do not load the previously saved Router "configuration file" to the new firmware.

If you need assistance performing the firmware upgrade or if you have any questions, please contact our Techsupport Team http://www.trendnet.com/support.

Step 1 Download the latest firmware. Click here to download the latest firmware for the VDI-604 - http://support.dlink.com/products/view.asp?productid=VDI-604#firm Click here to download the latest firmware for the VDI-624 - http://support.dlink.com/products/view.asp?productid=VDI-624#firm Step 2 Open a web browser and type the IP address of the VDI-604 or VDI-624 in the address bar (default is 192.168.0.1). Press Enter. Step 3 The default username and password is listed below for your version of firmware: VDI-604 firmware 1.05F/VDI-624 firmware 2.39DDM - The default username is admin and the default password is blank (nothing). VDI-604 firmware 1.07 Build 28/VDI-624 firmware 2.43 Build 12 - The default username is admin and the default password is password. Click OK. Step 4 Click on the Tools tab at the top and then click Firmware on the left side. Step 5 Click Browse and navigate to the .bin file you downloaded in Step 1. Select the file and then click Open. Step 6 Click Apply. It may take a up to 30 seconds for the firmware upgrade to complete. Step 7 When prompted click Continue. The firmware upgrade is now completed. Step 8 If you get a Page cannot be displayed or similar error after clicking Continue, close the web browser and re-open it. Repeat Step 2 to login to the web-based configuration.

The WAN settings should be configured by Verizon personnel only. If you reset the VDI-604 or VDI-624 to factory defaults, you will need to contact Verizon to reconfigure your WAN settings.

The WAN settings should be configured by Verizon personnel only. If you reset the VDI-604 or VDI-624 to factory defaults, you will need to contact Verizon to reconfigure your WAN settings.

Step 1 You will need the IP address of the computer that you want to open ports to. How do I find the IP address of my computer? Step 2 Open a web browser and type the IP address of the VDI-604 or VDI-624 in the address bar (default is 192.168.0.1). Press Enter. Step 3 The default username and password is listed below for your version of firmware: VDI-604 firmware 1.05F/VDI-624 firmware 2.39DDM - The default username is admin and the default password is blank (nothing). VDI-604 firmware 1.07 Build 28/VDI-624 firmware 2.43 Build 12 - The default username is admin and the default password is password. Click OK. Step 4 Click the Advanced tab at the top and then click Firewall on the left. Step 5 Select Enabled and configure the following: Name - Enter a name to identify the rule Action - Select Allow Source Interface - Select WAN Source IP Range Start - Enter an IP address or * to allow this rule to apply to all incoming IP addresses. If you are opening this rule to a series of IP addresses, enter the first IP address in the range. Source IP Range End - If you are opening this rule to a series of IP addresses, enter the last IP address in the range. Destination Interface - Select LAN Destination IP Range Start - Enter the IP address that you obtained in Step 1 Protocol - Select the protocol (TCP, UDP, or Both) Port Range - Enter the starting and ending ports that you want to open Schedule - Select Always to apply this rule all the time or Schedule to specify a schedule Step 6 Click Apply and then click Continue to apply the new rule.

Step 1 You will need the IP address of the computer that you want to open ports to. How do I find the IP address of my computer? Step 2 Open a web browser and type the IP address of the VDI-604 or VDI-624 in the address bar (default is 192.168.0.1). Press Enter. Step 3 The default username and password is listed below for your version of firmware: VDI-604 firmware 1.05F/VDI-624 firmware 2.39DDM - The default username is admin and the default password is blank (nothing). VDI-604 firmware 1.07 Build 28/VDI-624 firmware 2.43 Build 12 - The default username is admin and the default password is password. Click OK. Step 4 Click the Advanced tab at the top and then click Firewall on the left. Step 5 Select Enabled and configure the following: Name - Enter a name to identify the rule Action - Select Allow Source Interface - Select WAN Source IP Range Start - Enter an IP address or * to allow this rule to apply to all incoming IP addresses. If you are opening this rule to a series of IP addresses, enter the first IP address in the range. Source IP Range End - If you are opening this rule to a series of IP addresses, enter the last IP address in the range. Destination Interface - Select LAN Destination IP Range Start - Enter the IP address that you obtained in Step 1 Protocol - Select the protocol (TCP, UDP, or Both) Port Range - Enter the starting and ending ports that you want to open Schedule - Select Always to apply this rule all the time or Schedule to specify a schedule Step 6 Click Apply and then click Continue to apply the new rule.

The following reset procedure will completely restore the default settings on the VDI-604 and VDI-624. Note: If you do not remember your password, you will have to reset the router to factory defaults. Step 1 Locate the reset pinhole on the back of the unit. Step 2 With the unit powered on, press and hold the Reset button. Step 3 Hold the Reset button for about 10 seconds. Step 4 Release the Reset button. Step 5 The unit will reboot. Allow 20-30 seconds before reconnecting. Step 6 The device is now at factory defaults. Note: Do not recycle power during the reset procedure. VDI-604 firmware 1.05F/VDI-624 firmware 2.39DDM - The default username is admin and the default password is blank (nothing). VDI-604 firmware 1.07 Build 28/VDI-624 firmware 2.43 Build 12 - The default username is admin and the default password is password. Note: After resetting the router to factory defaults, you will need to contact Verizon to reconfigure your WAN settings.

The following reset procedure will completely restore the default settings on the VDI-604 and VDI-624. Note: If you do not remember your password, you will have to reset the router to factory defaults. Step 1 Locate the reset pinhole on the back of the unit. Step 2 With the unit powered on, press and hold the Reset button. Step 3 Hold the Reset button for about 10 seconds. Step 4 Release the Reset button. Step 5 The unit will reboot. Allow 20-30 seconds before reconnecting. Step 6 The device is now at factory defaults. Note: Do not recycle power during the reset procedure. VDI-604 firmware 1.05F/VDI-624 firmware 2.39DDM - The default username is admin and the default password is blank (nothing). VDI-604 firmware 1.07 Build 28/VDI-624 firmware 2.43 Build 12 - The default username is admin and the default password is password. Note: After resetting the router to factory defaults, you will need to contact Verizon to reconfigure your WAN settings.

The following types of parental control can be configured on the VDI-604/VDI-624: Domain Blocking URL Blocking -------------------------------------------------------------------------------- Domain Blocking Domain Blocking will allow/deny access to certain websites. Step 1 Open a web browser and type the IP address of the VDI-604 or VDI-624 in the address bar (default is 192.168.0.1). Press Enter. Step 2 The default username and password is listed below for your version of firmware: VDI-604 firmware 1.05F/VDI-624 firmware 2.39DDM - The default username is admin and the default password is blank (nothing). VDI-604 firmware 1.07 Build 28/VDI-624 firmware 2.43 Build 12 - The default username is admin and the default password is password. Click OK. Step 3 Click the Advanced tab at the top and then click Parental Control on the left. Step 4 Below Parental Filters, select Domain Blocking. Step 5 Below Domain Blocking, select Allow users to access all domains except "Blocked Domains" to only allow to all websites except those listed or select Deny users to access all domains except "Permitted Domains" to only allow access to the websites listed. Step 6 Enter the website (i.e. disney.com) below the option you selected in Step 5 and then click Apply. -------------------------------------------------------------------------------- URL Blocking URL Blocking will prohibit access to websites than contain certain words. Step 1 Open a web browser and type the IP address of the VDI-604 or VDI-624 in the address bar (default is 192.168.0.1). Press Enter. Step 2 The default username and password is listed below for your version of firmware: VDI-604 firmware 1.05F/VDI-624 firmware 2.39DDM - The default username is admin and the default password is blank (nothing). VDI-604 firmware 1.07 Build 28/VDI-624 firmware 2.43 Build 12 - The default username is admin and the default password is password. Click OK. Step 3 Click the Advanced tab at the top and then click Parental Control on the left. Step 4 Below Parental Filters, select URL Blocking. Step 5 Below URL Blocking, select Enabled, enter the word, and then click Apply.