Hi Natalie,
Did you follow the instructions in your HP Photosmart 3110 AIO manual, starting on page 30? I'll assume that you set-up your printer using
Case E or
Case H, where you share a voice line with your fax service. If so, then you should set the AUTO ANSWER option to OFF per the instructions on page 50.
If you have an answering machine, then you should set up the printer using
Case I, whereby you will set the AUTO ANSWER option to ON and then set the the RINGS TO ANSWER to a number greater than the number of rings for your answering machine to pick up.
I hope this helps. If you have another configuration that I haven't answered (i.e. other than Case E, H, or I), please reply back with your exact set-up.
Or if you have lost the manual, you can get it from this website:
http://h10032.www1.hp.com/ctg/Manual/c00485549.pdfIf you found this answer useful, I would appreciate you leaving feedback.
Thanks,
Lee
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