Question about Palm Treo 650 Handheld

Hotsyncs I have 2 separate problems. On both Mac and Microsoft computers, I am not able to hotsync using the cable or bluetooth. I believe the problem is in the phone, since I attached a friends 65o by the cable and the hotsync started. I always get the same error message: Port is in use by another device, which it is not. I was previously able to hotsync on XP using the cable. It seems impossible to get thru to anyone at Palm w/o getting disconnected or to someone who can help . A second problem on the Mac is that after I reload the Palm software and updates from Palm, I continue to have the problem of not being able to add my user name, which pops up automatically anyway , and it won't let me change to another name , nor accept my previous user name, which is on my handheld. When i attempt to sync using bluetooth on the Mac, i get the identical error message I got on the Pc, " port in use by another device." Help please. Toda Rabah.

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Dear Toda ;] Get an anti virus for palm os and run it, then reload the palm software. another thing to try that worked on a different device is to rename the Back-up folder to Old-Back or some other name. Do a hotsync. This usually works. Then open your old-back folder and install the programs and data to the handheld. Then do a final hot sync. Hope this helps.

Posted on Feb 13, 2006

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