Scanner is not working. It was tested and when I clicked on the scan icon an error message says "No scanner available. Unable to Proceed (code 0000003d)." I checked the connections, I turned it off and on again, I logged off and on again, and the problem was not corrected.
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Re: How to clear error code 0000003d
Is it a USB scanner?
Look in System information\device manager to see if your scanner is at all recognized by the computer. If not, install the drivers that came with the scanner.
If the drivers are already installed, use it with another USB cable to see if your own is the culprit. If the problem persists, replace the USB card.
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1. Click Start 2. Control Panel 3. Click Scanners and Cameras 4. Click on the Icon and follow the Scanner and Camera Wizard instructions. 5. Select the HP scanning device from the TWAIN source list 6. Click File and then Scan New .
1 Scan using Windows Fax and Scan
Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
Click New scan .
Click File , and then click Scan .
Option two: Scan using Paint
Click the Windows icon ( ), click Programs , and then click Accessories .
Click Paint .
Click File , and then click From Scanner or Camera .
The product displays an 0x ... error code when printing (for example
Error: 0xf0af8004 ). These error codes
indicate that the product has an internal condition.
Use the instructions below to resolve the issue by
restarting the product.
Disconnect the Universal Serial Bus (USB) cable
from the back of the product, but leave the product turned on.
Open the cover of the product and remove the print
Close the cover and wait for the Insert Ink Cartridges message to display.
Disconnect the power cord from the back of the
product and wait for one minute.
Reconnect the power cord. If the product does not
automatically turn on, press the Power
Open the cover and reinsert the print
Close the cover. If prompted, print a calibration
Reconnect the USB cable, and try to print a print
job from the computer.
If these steps did not resolve the issue, please let me know.
Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax
When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly.
Scan documents using Windows Fax and Scanning or Paint.
Scanning with Windows Fax and Scanning
Click the Start ( ) icon.
Click All Programs .
Click Windows Fax and Scanning .
Click New Scan .
Click File and then click Scan .
Scanning with Paint
Click Windows .
Click All Programs .
Click Accessories .
Click Paint .
Click File and then click From Scanner or Camera .
Click Scan .
The drivers in the Windows Vista operating system do not support button press functionality on the printer.
link to above info from HP