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Question about Xact Communication XTR1 SIRIUS Radio Receiver

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Will not pick up signal

My shows "ACQUIRING SIGNAL" but the signal is not picked up by the unit. I have checked all connections and used different antenna positions to see if that would solve my problem. My wife also has a unit and it worked perfectly in my car using my antenna and hers, so I'm confident that the antenna is not the culprit. I contacted SIRIUS and they re-sent the signal to my unit, still no response, same display. While on line with SIRIUS, I reset the unit back to factory default which did nothing either. I can't imagine what could have happened, the unit worked flawlessly until now with no problems at all. Any suggestions you could provide would be greatly appreciated. Thanks in advance Larry Gillespie

Posted by Larry Gillespie on

  • Anonymous Feb 04, 2008

    I just cancelled my Sirius service because the "acquiring signal" was all I could get for the past 2 months. It is most certainly a problem caused by Sirius and not your hardware. Sirius customer service was awful and clueless. I miss it but the continued problem with no help from Sirius gave me no choice but to dump them.

  • Anonymous Mar 19, 2009

    Ditto. Started 'acquiring signal' message in November after two years tuning great. Two antennas have not changed the issue. Tried all the resets and took the unit all down to bare bones after Sirius customer service gave me ZILCH but the old buy another antenna. Then out of the blue in February the thing came alive for ten minutes and went back to acquiring signal. Since then I have been fishing several times and it dowsn't work as a lure or weight.



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My guess is that in some point u droped it or something like that the problem sounds like a crystal fault and with u cannot do nothing before u send it to fix try opening the device and see if the wireing of the antenna R fine good luck windman

Posted on Feb 13, 2006


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