Question about AcerScan 320U Flatbed Scanner

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Hardware Problem After 9 months away I came back to a scanner that seems locked but isn't. The bar will only go an inch or so when scanner is turned on. Anything I can do? Light is working and I updated the driver for XP.

Posted by Karen VanRiper on

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I got a similar problem with my Umax 4000U some years ago. The scanner failed to initialise after power up. The led was blinking. The supplier told me he only 'greased' the shaft to solve the problem. I got the same problem again after a year. To me it looked like the transport motor doesn't have enough power. Opening the case and pushing the 'scan wagon' from its power off position helped sometimes. Hope this helps a little.

Posted on Jan 22, 2006

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1986 460ci sat 6 months, now seems to be locked up.
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Original poster's problem can be fixed by changing your graphics card's "overscan" settings.

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Good Luck and Thank You for using Fixya.
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The light on the scanner is flashing intermittently hence it will not operate
When the light bar flashes or blinks, the built-in diagnostics are reporting the hardware is not functioning as expected; it does not necessarily mean the scanner is defective. Before contacting HP for service, perform the following:
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