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If the phone has a dial tone, adjust the ringer loudness (this adjustment is on the bottom of some phones). Also check to see if there is a switch for turning off the ringer--and turn it on.
In some cases, you can't connect more than five phones to a given line or they won't ring properly. If this is your situation, you may have to disconnect one or more phones, or at least turn their ringers off.
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If your printer is connected to a modem make sure that the port has a dial tone. To check for dial tone, try to plug in a phone to the same port that you printer is connected to. If it doesn't have dial tone, you might want to check with your phone provider. Or you can plug in the printer straight to a wall jack.
Once the printer is connected to a line that has dial tone, you can then setup the printer to receive faxes. To set it up, on the control panel of your printer, press on Setup > Fax Setup > Ringing and Answering.
If you have an answering machine, set your printer to pick up 3 rings higher than your answering machine. If not, set it to pick up on the 5th ring that way you will still have time to pick up the phone if it's a voice call.
If you have a voicemail service from your phone provider, you'll need to contact your phone provider to get a distinctive ring feature. Once you'll have that feature, you can assign a distinctive ring to your printer. You can find that under Fax Setup > Ringing and Answering > Ring Pattern.
The manual for this phone doesn't say you can turn the answering machine on remotely, but every one I've ever seen can do so. Most of them say call your number and let the phone ring...and ring...and ring, and eventually the answering machine will turn on. Ten rings is what I've seen most often. I guess the manufacturers figure most callers will hang up fairly soon if the machine doesn't answer, so they pick a large number. Try it on your phone; worst that can happen is it won't work.
Call Pickup doesn't ring your phone or light up. Your 5212 phone isn't considered a "display phone" Meaning that the display doesn't have softkeys. These are the 3 keys directly below the display and their function changes as you are using the phone.
Your phone's Pickup Key should be used if you want to pick up a call that is ringing on a nearby telephone... usually only the phones within earshot of your phone.
You must pick up the handset, then either press the call pickup key or dial the call pickup feature code.... this code can be different for every system as it's custom from the install vendor.
If the phone will do other things like ring when called, or seem to respond when you press buttons, then the lcd is either bad or the connector is loose. But if the phone will not ring when called and doesn't seem to respond to pressing buttons, then there is something wrong with the phone itself. Always try taking out the battery if you haven't already.