No draining My washing machine doesn't drain.. Any suggestions?

jon sefton Nov 20, 2007

i have a exxcel 1400 express its showing e04 i have taken all hoses off and flushed them all out and cleaned out the pump checked the u bend and that the clip is not done up 2 tight! still not draining and still showing e04 help please b4 i take a sledgehammer 2 it

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If the machine fills and agitates but does not drain, something is probably wrong with the drain hose or the pump. The fact that the washer fills and agitates tells you that the motor works and the belt is okay (though some units have a separate belt for the pump and direct-drive washing machines don't have belts). 1) Be sure the drain hose isn't kinked. 2) Check the tab on the lid that strikes the lid switch; if it is broken, the washer may stop during the drain cycle. Press and release the lid switch: if it doesn't click each time you do this, it's probably broken. If you're experienced at home repair, you can remove the switch, test it, and replace it if needed; otherwise, call an appliance repair service person. 3) The water pump may be broken or clogged with a small article of clothing or the controls may be broken; call an appliance repairperson.

Posted on Jan 18, 2006

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