It runs but leaks water, water won't stay in bucket
Denise, there are several things that can cause the problem.
1. The water collection bucket is not installed properly. Turn the unit OFF and remove the bucket. While you have it out, look at the top of the bucket, is there a float valve near the top. If so, it may be stuck in the DOWN position, which tells the dehumidifier the bucket is not full yet. Jiggle the arm of the float valve to see if it moves freely. Reinstall the bucket bucket "squarely" from top to bottom into it's holder. The bottom should not tilt down at all, if installed properly.
2. The drain tube to the bucket may be clogged. To solve this problem do the following:
Remove
the water collection bucket and look up inside the bucket holder
cavity. You will see either a drain hole or small tubing that drains the
water into the bucket. Using an appropriately sized, 18" long, plastic
Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing.
Continue to push it in until you reach a bend in the tubing. You will
need to gingerly work the Zip Tie past this bend, until it either
bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip
Tie back out while rotating (twisting) it. This will breakup any clogs.
As you reach the inserted end of the Zip Tie, be prepared, as some water
may follow. Reinstall the bucket, plug the unit in and turn the Master
ON/OFF Switch to ON. Set the humidity extraction level to 35% or
Maximum if you have a manually controlled unit. Allow the unit to run,
while you monitor it for any leakage.
NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers.
3. The water you're seeing may not be from the bucket overflowing or leaking. It's condensation that is has built up on the cooling coils and is dripping down under the unit. If this is the case, it's an indication that the coils are dirty and need to be cleaned. Warm water and dish washing liquid works well to clean the coils. Be sure to rinse them with a damp rag, dry thoroughly and spray a light coating of WD40 on them.
I hope that all the information I have provided will help you troubleshoot and solve the problem. Thanks for choosing FixYa.
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