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Anonymous
Anonymous Posted on Aug 18, 2011
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I have a SSU320RHL-GB the unit works well in the automatic mode with the remote but when you try to go to the manual override the pilot will not stay lit, it lites but will not stay lit. It is very strange to me that it will work in automatic and not in the manual mode.

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  • Posted on Aug 18, 2011
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That is very odd. I've been in the hearth business for 15 years and have never been faced with this problem. Although, I suspect the remote receiver box is the is the culprit. To test this theory, turn the receiver box OFF. If you're unable to do that, remove the batteries from the receiver box and try operating the stove manually. If it then operates manually, it may be the reciever is wired incorrectly or the 3 position rocker switch on the stove, needs to be switched from Remote to ON. That would then override the remote receiver.

Hope this helps you and thanks for choosing FixYa.

  • 1 more comment 
  • Anonymous Aug 28, 2011

    Thank you I have not tried this yet. I will. If this doesn't work where can I get a thermacouple
    the pilot will start but not stay lit kind of sounds like a thermacouple.

  • Anonymous Sep 04, 2011

    Sorry it took 6 days to get back to you. We were in hurricane Irene's path and just got our internet service back, after one week. It may not be the thermocouple. The Oxygen Depletion Sensor (ODS) , which is part of the pilot assembly may be clogged. In which case, it's reading not enough oxygen for safe combustion. Is it is the thermocouple, if I recall correctly, your model has a stand alone thermocouple. Which is pretty standard for the old Vanguard Vent-free Gas appliances and many other models. A & B Sales http://www.aandbsales.com/ I have also included a link to your Owner's Manual, in case you have misplaced yours.http://www.worldmkting.com/documents/SSU...
    I hope this has helped helped you.

  • Anonymous Sep 04, 2011

    Sorry it took 6 days to get back to you. We were in hurricane Irene's path and just got our internet service back, after one week. It may not be the thermocouple. The Oxygen Depletion Sensor (ODS) , which is part of the pilot assembly may be clogged. In which case, it's reading not enough oxygen for safe combustion. Is it is the thermocouple, if I recall correctly, your model has a stand alone thermocouple. Which is pretty standard for the old Vanguard Vent-free Gas appliances and many other models. A & B Sales http://www.aandbsales.com/ I have also included a link to your Owner's Manual, in case you have misplaced yours.http://www.worldmkting.com/documents/SSU...
    I hope this has helped helped you.

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I Need a replacement remote control for a procom ventless stove model # SSU320RHL-GB serial # 3838145. The ignition button no longer will function on my old remote. Thank you, [email protected]

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