I scan the document, and the document (on the monitor) is blue, or yellow, or just dark. What needs to be repaired? And, where do I go to get it? MRD
The scanning carriage in the scanner may have lost the home position and needs to be reset. 1. Shut the computer system off, and then disconnect the scanner from the power source. Leave the scanner disconnected from the power source for at least one full minute. 2. Reconnect the power, and then restart the computer system. 3. When the computer system has fully restarted, try scanning again. Ensure the issue is not caused by Electro Magnetic Interference (EMI) EMI can cause similar Image Quality issues. Verify that the scanner is not in the direct vicinity of the computer monitor and/or speakers. If so, relocate the scanner at least three feet away from the monitor and/or speakers and retry the scan. good luck..
Posted on Jan 08, 2006
Using the printer control panel
1. Open the top cover, and then load an original document face
down on the scanner glass.
2. Close the top cover to avoid dark edges on the scanned
image.
3. Make sure that the printer is connected to a computer,
and that both the printer and the computer are on.
4. From the printer control panel, press the scan button.
5. Follow the instructions on the computer screen.
Using Windows
1.
Open the top cover, and then load an original document face down on the scanner
glass.
2.
Close the top cover to avoid dark edges on the scanned image.
3.
Do one of the following:
•
In Windows Vista, click > All Programs, and then select the printer program
folder from the list.
•
In Windows XP, click Start > Programs or All Programs, and then select the
printer program folder from the list.
4.
Click Lexmark Productivity Studio.
5.
On the main screen, click Scan.
6.
Follow the instructions on the screen.
Using Macintosh
1.
Open the top cover, and then load an original document face down on the scanner
glass.
2.
Close the top cover to avoid dark edges on the scanned image.
3.
From the Finder desktop, double-click the printer folder.
4.
Double-click the 2600 Series Center.
5.
From the "What is being scanned?" list, choose the type of document to be
scanned.
6.
Click Scan.
5. If you are using a Macintosh operating system, click on the document or image preview and drag to select the
part that you want to scan, and then click Scan from the Scan dialog on the computer screen.
6. If you want to save the scanned image, then from the software application, click File > Save As.
7. Enter the file name, format, and location where you want the scanned image saved.
8. Click Save.
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When I scan a document the image is black with colored streak.
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