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Scan image is discolored

I scan the document, and the document (on the monitor) is blue, or yellow, or just dark. What needs to be repaired? And, where do I go to get it? MRD

Posted by matt dorchester on

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  • msen_02368 Aug 11, 2008

    When I scan a document the image is black with colored streak.

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Anonymous

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The scanning carriage in the scanner may have lost the home position and needs to be reset. 1. Shut the computer system off, and then disconnect the scanner from the power source. Leave the scanner disconnected from the power source for at least one full minute. 2. Reconnect the power, and then restart the computer system. 3. When the computer system has fully restarted, try scanning again. Ensure the issue is not caused by Electro Magnetic Interference (EMI) EMI can cause similar Image Quality issues. Verify that the scanner is not in the direct vicinity of the computer monitor and/or speakers. If so, relocate the scanner at least three feet away from the monitor and/or speakers and retry the scan. good luck..

Posted on Jan 08, 2006

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Related Questions:

0helpful
1answer

How to use the *2670 lexmark scanner
Please follow the steps below on how to scan using your Lexmark X2670 printer:


Using the printer control panel

1. Open the top cover, and then load an original document face down on the scanner glass.

printmastert_84.jpg

2. Close the top cover to avoid dark edges on the scanned image.

3. Make sure that the printer is connected to a computer, and that both the printer and the computer are on.

4. From the printer control panel, press the scan button.

5. Follow the instructions on the computer screen.


Using Windows

1. Open the top cover, and then load an original document face down on the scanner glass.

2. Close the top cover to avoid dark edges on the scanned image.

3. Do one of the following:

• In Windows Vista, click > All Programs, and then select the printer program folder from the list.

• In Windows XP, click Start > Programs or All Programs, and then select the printer program folder from the list.

4. Click Lexmark Productivity Studio.

5. On the main screen, click Scan.

6. Follow the instructions on the screen.


Using Macintosh

1. Open the top cover, and then load an original document face down on the scanner glass.

2. Close the top cover to avoid dark edges on the scanned image.

3. From the Finder desktop, double-click the printer folder.

4. Double-click the 2600 Series Center.

5. From the "What is being scanned?" list, choose the type of document to be scanned.

6. Click Scan.



Source: Lexmark X2600 Series User's Guide

Read full answer
Oct 09, 2011 • Lexmark X2670 All-In-One Printer
tip

How to Solve No Scan Options: Refer to device documentation to troubleshoot
How to Solve Cannot Scan Error or No Scan Options: Refer to device documentation to troubleshoot

1. Click Start ,
2. Click Run and type Msconfig and then click on ok
Will show the new screen of System configuration utility
3 Click on startup option
4. Search the list for HP Digital Imaging Monitor .
5. Select the HP Digital Imaging Monitor check box.
6. Click Apply , and then click Close .
7. Click Restart to restart the computer.

*Note : If HP Digital Imaging Monitor is not on the list,
it means the driver was not correctly installed.
You need to reinstall the software.

Read full tip
on Jan 22, 2010 • Office Equipment & Supplies
1helpful
1answer

How do I use the scan feature on my HP Officejet J3680 All in One. I pressed the "scan" button and received message "No scan option, refer to device documentation to troubleshoot". I do not have "device...
Hi,

The HP Digital Imaging Monitor (DIM) software must be running in order to scan from the printer.
  1. Click Start , and then click Run .
  2. In the Open text box, type msconfig , and then click OK .
  3. In the System Configuration Utility window, click the Startup tab.
  4. Search the list for HP Digital Imaging Monitor .If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. You need to reinstall the software.
  5. Select the HP Digital Imaging Monitor check box.
  6. Click Apply , and then click Close .
  7. Click Restart to restart the computer.
  8. Try scanning again
Regards,
Riztech

Read full answer
Jun 16, 2010 • HP J3680 Officejet All In One Printer
0helpful
1answer

How can i scan a photo?
You can scan photos by
1 Open the top cover, and then load an original document facedown on the scanner glass.
2 Close the top cover to avoid dark edges on the scanned image.
3 Make sure that the printer is connected to a computer, and that both the printer and the computer are on.
4 From the printer control panel, press "scan" button.
5 If you are using a Macintosh operating system, click on the document or image preview and drag to select the
part that you want to scan, and then click Scan from the Scan dialog on the computer screen.
6 If you want to save the scanned image, then from the software application, click File Save As.
7 Enter the file name, format, and location where you want the scanned image saved.
8 Click Save.
done..
Read full answer
May 23, 2010 • Lexmark X2670 All-In-One Printer
0helpful
2answers

I scan a document and then I click on
I suppose you should have some software running on your system to accept the file.

Check the user guide.

Scan an image
 You can start a scan from your computer or from the HP All-in-One. This section
explains how to scan from the control panel of the HP All-in-One only.
To use the scan features, the HP All-in-One and computer must be connected and
turned on. The HP Photosmart Software (Windows) or HP Photosmart Mac Software
(Mac) must also be installed and running on your computer prior to scanning.
● On a Windows computer, look for the HP Digital Imaging Monitor icon in the
Windows system tray (at the lower right side of the screen, near the time) to verify
the software is running.
HP All-in-One overview
Note Closing the HP Digital Imaging Monitor icon in the Windows
system tray can cause the HP All-in-One to lose some of its scan
functionality. If this happens, you can restore full functionality by restarting
your computer or by starting the HP Photosmart Software.
● On a Mac, the software is always running.
Tip You can use the HP Photosmart Software (Windows) or HP Photosmart
Mac Software (Mac) to scan images, including panorama images. Using this
software, you can also edit, print, and even share your scanned images. For
more information, see the onscreen Help that came with the HP All-in-One.
To scan to a computer
 1. Place your original print side down on the left front corner of the glass.
2. Press Start Scan/Reprints.
A preview image of the scan appears on your computer, where you can edit it.
3. Make any edits to the preview image, and then click Accept when you are
finished.
Read full answer
Dec 19, 2009 • HP Photosmart C3180 All-In-One InkJet...
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Dell LCD Monitor Pictures, Dark Colors Course, Fuzzy, Pixelly
You might find a BACKLIGHT FLUORESCENT BULB on eBay.
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Jul 04, 2009 • Dell E173FP 17" LCD Monitor
0helpful
1answer

Faulty scanned images
Pls check your color Scan settings. Generally there will be some color difference between the original and scanned Image because, the original is 'reflected light' whereas, the scanned image is a 'source light' on the monitor. The monitor setting can also affect the color output. S. Mohan
Read full answer
Jan 28, 2009 • HP ScanJet 2400 Flatbed Scanner
1helpful
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Scanned image appears to have an exposure problem
Are you using the software from HP? It sucks. Use the one provided my your operating system works great. Go your Control Panel, Printer and other Hardwares and click Scanners, make a shortcut to your task or start menu and Scan Away!!!!
Read full answer
Jan 10, 2009 • HP ScanJet 5300C Flatbed Scanner
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I need to scan a color document so that I can edit and reprint it. The original electronic copy was lost. When I scanned it, there were bars of uneven yellow discoloration, especially in photos with a...
See the preferences of your scanner and configure the scanned file preferences
Read full answer
Sep 24, 2008 • Office Equipment & Supplies
0helpful
1answer

How do I scan colored paper and still read print? HP Scanjet 8270
First thing to try is just play with all the scan settings to see what gives you the best result - try changing resolutions, type of document, type of output document, contrast, brightness, type of scan. If this doesn't give you any better results, then one of the best ways to do this is to get some plastic sheet of the same or almost the same as the predominant colour on your forms (you can go one step further and make a multi coloured filter if you are feeling creative and your forms are all identical). The text jumps out of the page and most scanners will give you a good scan - just make sure the filter is not too thick/dark. Hope this helps :)
Read full answer
Jun 25, 2007 • HP ScanJet 8270 Flatbed Scanner
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4570C Flatbed Scanner

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My 4570c & my HP PSC 1500 series All in One will not scan When I select 4570c scanner I get Error Message. Restart the program, Restart the PC & try again, Reinstall the Photo & imaging software & try again. When I select Hp PSC 1500 series All in One I get. An Error Occurred Communicating with Scanning device. Please insure that the scanning device is connected properly & try again. I have uninstalled & reinstalled the 4570c scanner software and tried again and same results. Then I uninstalled the software for HP PSC 1500 series and reinstalled and get the same results. The 1500 series prints web pages & copies just fine. Should I uninstalled both products completely and reinstall?
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3500c hp Scanjet Lamp bulb Hi guys....I seem to have a unique issue. My Scanjet bulb is PINK! All scans are PINK! Tryed plugging it in main outlet instead of power strip. Reinstalled HP drivers/imaging software (which now has communication error thru software) but other software's communicates fine. But everything still PINK! Going crazy, need help. Thanks
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