Question about HP 4570C Flatbed Scanner

Scan image is discolored

I scan the document, and the document (on the monitor) is blue, or yellow, or just dark. What needs to be repaired? And, where do I go to get it? MRD

msen_02368 Aug 11, 2008

When I scan a document the image is black with colored streak.

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29 Answers

The scanning carriage in the scanner may have lost the home position and needs to be reset. 1. Shut the computer system off, and then disconnect the scanner from the power source. Leave the scanner disconnected from the power source for at least one full minute. 2. Reconnect the power, and then restart the computer system. 3. When the computer system has fully restarted, try scanning again. Ensure the issue is not caused by Electro Magnetic Interference (EMI) EMI can cause similar Image Quality issues. Verify that the scanner is not in the direct vicinity of the computer monitor and/or speakers. If so, relocate the scanner at least three feet away from the monitor and/or speakers and retry the scan. good luck..

Posted on Jan 08, 2006

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How to use the *2670 lexmark scanner

Please follow the steps below on how to scan using your Lexmark X2670 printer:

Using the printer control panel

1. Open the top cover, and then load an original document face down on the scanner glass.

2. Close the top cover to avoid dark edges on the scanned image.

3. Make sure that the printer is connected to a computer, and that both the printer and the computer are on.

4. From the printer control panel, press the scan button.

5. Follow the instructions on the computer screen.

Using Windows

1. Open the top cover, and then load an original document face down on the scanner glass.

2. Close the top cover to avoid dark edges on the scanned image.

3. Do one of the following:

• In Windows Vista, click > All Programs, and then select the printer program folder from the list.

• In Windows XP, click Start > Programs or All Programs, and then select the printer program folder from the list.

4. Click Lexmark Productivity Studio.

5. On the main screen, click Scan.

6. Follow the instructions on the screen.

Using Macintosh

1. Open the top cover, and then load an original document face down on the scanner glass.

2. Close the top cover to avoid dark edges on the scanned image.

3. From the Finder desktop, double-click the printer folder.

4. Double-click the 2600 Series Center.

5. From the "What is being scanned?" list, choose the type of document to be scanned.

6. Click Scan.

Source: Lexmark X2600 Series User's Guide

Oct 09, 2011 | Lexmark X2670 All-In-One Printer

Tip

How to Solve No Scan Options: Refer to device documentation to troubleshoot

How to Solve Cannot Scan Error or No Scan Options: Refer to device documentation to troubleshoot

1. Click Start ,
2. Click Run and type Msconfig and then click on ok
Will show the new screen of System configuration utility
3 Click on startup option
4. Search the list for HP Digital Imaging Monitor .
5. Select the HP Digital Imaging Monitor check box.
6. Click Apply , and then click Close .
7. Click Restart to restart the computer.

*Note : If HP Digital Imaging Monitor is not on the list,
it means the driver was not correctly installed.
You need to reinstall the software.

on Jan 22, 2010 | Office Equipment & Supplies

1 Answer

Lost the directions for the printer directions need to know what button is for scanning pictures,

Follow these steps on how to scan from the Lexmark X2670 printer using the operator panel. 1. Open the top cover, and then load an original document facedown on the scanner glass.

2. Close the top cover to avoid dark edges on the scanned image. 3. Make sure that the printer is connected to a computer, and that both the printer and the computer are on. 4. From the printer control panel, press

5. If you are using a Macintosh operating system, click on the document or image preview and drag to select the part that you want to scan, and then click Scan from the Scan dialog on the computer screen. 6. If you want to save the scanned image, then from the software application, click File > Save As. 7. Enter the file name, format, and location where you want the scanned image saved. 8. Click Save.
Source: Lexmark X2600 Series User's Guide

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1 Answer

How do I use the scan feature on my HP Officejet J3680 All in One. I pressed the "scan" button and received message "No scan option, refer to device documentation to troubleshoot". I do not have "device...

Hi,

The HP Digital Imaging Monitor (DIM) software must be running in order to scan from the printer.

Click Start , and then click Run .
In the Open text box, type msconfig , and then click OK .
In the System Configuration Utility window, click the Startup tab.
Search the list for HP Digital Imaging Monitor .If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. You need to reinstall the software.
Select the HP Digital Imaging Monitor check box.
Click Apply , and then click Close .
Click Restart to restart the computer.
Try scanning again

Regards,
Riztech

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1 Answer

How can i scan a photo?

You can scan photos by
1 Open the top cover, and then load an original document facedown on the scanner glass.
2 Close the top cover to avoid dark edges on the scanned image.
3 Make sure that the printer is connected to a computer, and that both the printer and the computer are on.
4 From the printer control panel, press "scan" button.
5 If you are using a Macintosh operating system, click on the document or image preview and drag to select the
part that you want to scan, and then click Scan from the Scan dialog on the computer screen.
6 If you want to save the scanned image, then from the software application, click File Save As.
7 Enter the file name, format, and location where you want the scanned image saved.
8 Click Save.
done..

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2 Answers

I scan a document and then I click on

I suppose you should have some software running on your system to accept the file.

Check the user guide.

Scan an image
You can start a scan from your computer or from the HP All-in-One. This section
explains how to scan from the control panel of the HP All-in-One only.
To use the scan features, the HP All-in-One and computer must be connected and
turned on. The HP Photosmart Software (Windows) or HP Photosmart Mac Software
(Mac) must also be installed and running on your computer prior to scanning.
● On a Windows computer, look for the HP Digital Imaging Monitor icon in the
Windows system tray (at the lower right side of the screen, near the time) to verify
the software is running.
HP All-in-One overview
Note Closing the HP Digital Imaging Monitor icon in the Windows
system tray can cause the HP All-in-One to lose some of its scan
functionality. If this happens, you can restore full functionality by restarting
your computer or by starting the HP Photosmart Software.
● On a Mac, the software is always running.
Tip You can use the HP Photosmart Software (Windows) or HP Photosmart
Mac Software (Mac) to scan images, including panorama images. Using this
software, you can also edit, print, and even share your scanned images. For
more information, see the onscreen Help that came with the HP All-in-One.
To scan to a computer
1. Place your original print side down on the left front corner of the glass.
2. Press Start Scan/Reprints.
A preview image of the scan appears on your computer, where you can edit it.
3. Make any edits to the preview image, and then click Accept when you are
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