Unfortunately the GPX M2104 manual is not available online(due to large size...), so all I can help with is some advice that might seem like the obvious, or some referals- 1. Make sure the HOLD is in off position. Slide the HOLD switch to the opposite side of the word HOLD. Then connect the player back and try to transfer/add/delete the songs you want. 2. If you have a digital form of the manual(please submit it here) search for "write protect" on it(shift+control+f on adobe), or look in the troubleshooting section which is generaly towards the end of the manual. 3. Try resetting the device. If you don't know how, again - it should be on the manual, and if it isn't then unplugging it and disconnecting it from all power sources for a few days sometimes does the trick. you can also try doing it on another PC, or another OS just to make sure it really is the GPX malfunctioning. Good luck
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