P801front load washer

Liquid laundry soap (comes in plastic liquid container) uses the up. Dry powder laundry soap uses the soap that comes in a box, therefore not liquid. and uses the down switch slider control.

You will have to pull the dispenser tray out and clear any debris. I've seen a sock in one (who knows how that got there,) toys and even a glob of laundry detergent pods leavings.

I am assuming that you are using a HE front loading washer. If this is the case, there are two or three possible causes:

1. Using too much soap (use the lowest soap line on your HE detergent);
2. Using incorrect soap (must be HE)
3. There might be something in the load that contains soap or contaminants that is causing the correct soap to act irregularly.

Try running a bleach-only load with no soap. It might take several loads to correct the condition; I occasionally have this problem on my Duet.

On our washer there is a little slider in that drawer that allows the opening into the washer to open wider for solid laundry soap. Maybe that's the case in yours. If not then you might be confined to using HE liquid soap.

you NEED to buy real washing soap from a store. I recommend Tide because you may be mixing wrong ingredients or not adding something. If buying new/real soap doesnt work i would go to a sears or email sears at their website and tell them.

Be sure your using HE Laundry det. only use the recommended amount on the bottle, I use the liquid, the less the better, I use the least amount.....To much soap left in clothes can cause mildew and stinky smell, also I recommend using a fabric softner, it helps to remove the soap....and smells good....also use a good washer cleaner, I use Affresh, they come in tablets, go to www.affresh.com and put in you zipcode to find where you can purchase it in you area......make sure after a load is finished that it doesn't sit in the tub with the lid down for long, removing the laundry promptly will also help with stinky laundry........also, leave the lid or door open for a couple of days to air it out after cleaning.....use the Affresh at least once a month.......hope this helps you

Open the drawer at the top left of the front of your machine: you will see 3 compartments: right is prewash, middle is for softener, left is for wash. WATCH OUT- these machines do not need as much washing powder as the american models-putting too much soap could damage your machine and lenghthen the cycles.... I use half of what I used in my previous american washer.... do not be surprised either by the spinning cycle: before going full blown into spinning the machine has sensors that perit autobalancing of the laundry. You must not load laundry above 3/4 of the diameter of the drum.

this usually depends on the type and brand of detergent you use. for example if you use standard detergent and it takes 1 cup, then you use concentrated detergent and it takes 1/2 cup. you have to check the detergent container for proper amount to use. for most detergents it is around 3/4 to 1 cup of detergent.
Ps. dont forget to rate my answer please. Thanks.

Yes you can but remember to only use 2 tablespoons of detergent.  It may not say it in the owner's manual but it is what the factory is telling us to relay to the customers.

We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.

We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.