Question about Pioneer DVR-520H DVD Recorder

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PIONEER DVR-520H DISC PROBLEM

Hi, Yesterday, whilst trying to copy a programme from the HD to a DVD-R I got a message saying it could not complete the operation. This was a disc that had three episodes already on it it, and had more than enough room!! A check with a couple of brand new blank DVD-RWs resulted in a 'no disc' message. However, the unit will play a CD, and had no problem with a DVD/CD lens cleaner disc. Could this be a firmware problem, or is it something else?? BTW, the hard drive works for recording and playback just fine. Michael [email protected]

Posted by MICHAEL BAKER on

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Hi, Had one that was playing just great, then the next thing ya know is that it won't recognize any dvd in it. Gave a "No Disc" message. So, I called Panasonic, (without thinking first) they say that it is under warranty and to ship it to a place in Pa, I am in NY. So, I ship it on Thursday, according to UPS they get it on Friday. I called on Monday, nope, they didn't get it, so I explain that UPS says that they have it. I next talk to shipping who put me on hold and go looking. He comes back and says yep, they have it, but it may be a week before they look at it. I give him my # again, and tell him to call me. Yep, he calls back later that morning, says that labor is only for 90 days. I told him that the rep said it was under warranty, yes he says, parts are 1 yr. $89.95 to fix it. I tell him to hold it. I remember buying it from Shop4.com and they have a 2 yr warranty with it. I called them, they approve it immediately approve it, and get this, the repair shop is a 10 minute drive. I then call back Panasonic on Tuesday a.m. They promise to ship it back. I call Wed, nope, they didn't get around to it. It is now Friday a.m., and no player. I am pissed at myself first, then the rep, then the shipping dept. WTF? So I say to you, if you do buy it, get it from Shop4.com...at 299 it is a steal. This way you get a 2 yr service warranty for no extra charge. Sam

Posted on Jan 02, 2006

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