I have a Kenmore Ultra Wash Dishwasher model# 15867990. The Sani Rinse light stays on and when you press another button the lock on button comes on and then the dishwasher will not start. I have tried unplugging for several hours, as well as pushing the no heat button, normal wash (twice) and then the cancel button. It was working fine the last time a I used it which was a couple of days ago. HELP!!

Hi

It may be an issue with heater circuit, door switch or wash pump, please reset the power to the dishwasher. After, 5 minutes check if you are still getting the same error. If yes, then it is a water heating fault. To resolve this error try pressing this reset sequence-- Heat Dry - Normal - Heat Dry - Normal or High Temp - Air Dry - High Temp - Air Dry or Hi Temp Scrub, energy saver dry, Hi Temp Scrub, energy saver dry. Now let the unit run for 2-3 minutes and then you press the Cancel/Drain button and allow it to completely drain and reset. If this doesn't work then it's an issue with the wash pump not pumping the water past the heater efficiently or due to lack of water to heat. Please make sure that heater is not open circuited and is heating the water efficiently. You'll have to check the heater using a multimeter; the meter should read between 3000 to 3300 ohms (Use multimeter on Rx1 ohm setting). If heater is fine then make sure water pressure is optimum and fill valve is working fine. Hope this helps... Please post back if you need more information.

Daniel