Question about 2wire (1000-400108-001) Router

Open Question

2wire Router still

Hi, I'm not even getting far enough for request of isp p/w. I know we checked the ppoa with the quest tech not sure how to do the mtu. On a side note I tried to set the system up on my Dell computer (couple of years older than my Sony) and had the same problem. Pinged the router had the Ethernet going all the same just cannot get on the internet. Any sugestions?? Please include detailed instructions.

Posted by ukmomusa on


2 Related Answers


  • 53 Answers

SOURCE: problems setting up 2 wire router

well, go to homeportal/management, type the system password, and on that page you will see the management and diagnostic console of your 2wire modem. there you can make the changes for the wireless channels of the modem. under local network, click on wireless, maximize wireless channels to 11 and set the power settings to 10, then make sure SSID is enabled, WEP is set to default encryption & WEP-open, then click on the submit button on the upper or lower right corner of the screen. then click on statistics, make sure wireless is able to transmit / receive wireless packets. then try to connect to your 2wire network, the SSID is actually 2wirexxx (xxx stands for the last 3 nos. of the serial no.) if it asks for the security key or passphrase for the security enabled network, type the nos. enclosed in brackets found at the barcode sticker just below the serial no. (SN). check if you are able to connect with full access, of course the 2wire modem must be connected using ethernet cable to access the MDC.
for additional info, go to

Posted on Apr 01, 2008


andrew pester

  • 2961 Answers

SOURCE: 2wire

it is normally for this router, but if you have pinged it the router must be ok, double check your isp password and usename and PPOe or PPOA setting and that the mtu is set correct for your isp.

Posted on Sep 06, 2008


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My 2WIRE router won't give out wireless signal.

Unplug the ISP modem and the 2wire, Check ALL cables and reseat connections, plug in the ISP modem, wait for selftest, plug in wireless, wait for selftest, does your wireless SSID show in Available Wireless Networks on the Laptop? Can you connect using a Ethernet cable to verify it's getting a signal? Contact your ISP and have them verify the signal, have a ISP tech come out to analize the signal, it may be outside?

Feb 07, 2013 | 2wire Computers & Internet

1 Answer

Wireless light flickers and computer is looking for networks in short intervals

If the wireless device is working properly the LED's blink when transfering and receiving data. Even when not in use the ISP modem and the wireless device will blink. I would start by Checking ALL cables in the network, verify the cable connections. Have your ISP verify the signal, if necessary have a ISP tech come out to analyze the signal.

Jan 05, 2013 | 2wire (2701HG-B) Wireless Router

1 Answer

When I run diagnostics on 2wire 2701hg-b gateway I get pvc connection could not find an atm circuit

Hi William,
I have this same router from AT&T. First thing you need to do is make sure all phone line devices have filters on them. If that doesn't work, try a different phone jack. It could be the internal wiring on that phone jack that's causing a connection disruption (this happened to me with the jack in my room). If that still doesn't work, then call your ISP's tech support line. They'll check their network status & make sure the servers in your area aren't down for any reason, which could be a strong possibility as the ATM circuit is located at the servers. Otherwise, there could have been a screw-up on their part, which they need to correct on their side. The only way to resolve these latter issues are by calling your ISP.
PVC Connection Could not find an ATM Circut simply means you do not have an internet Connection to your Router/PC

Nov 12, 2011 | 2wire (2701HG-B) Wireless Router

1 Answer

I turned off the power to my 2wire box - now I can't get it to power up and have internet. What do I do??? More details: I had turned off the surge protector the 2wire box is connected to - when I turned...

Hi there!. unplug the power plug of your 2wire box from the surge protector for 1minute and after 1 min, plug in directly to the wall outlet, not to the surge protector. try to unplug and replug as well the connection on the back of your 2wirebox and check the cable connection from the isp cable to the modem,, the last option that your going to do is to reset the modem of your modem/router but make sure that you know the settings of your modem and wireless settings if u have.. or contact your isp provide for further details..there is a situation that there is a problem from your dsl company connection, most dsl use telephone lines..

Aug 14, 2009 | 2wire 1000hg DSL Modem & 802.11g Wireless...

1 Answer

Modem working, Linksey set but can not get interenal on PC

You MUST configure router with instruction supplied by your ISP: PPOE? PPOA? User ID. Password etc...
Connect to router with LAN cable and check configuration with your ISP,
Then follow a check list with this tip to activate your WLAN

Jan 24, 2009 | Linksys Wireless-G WAP54G 802.11g/b...

1 Answer


it is normally for this router, but if you have pinged it the router must be ok, double check your isp password and usename and PPOe or PPOA setting and that the mtu is set correct for your isp.

Sep 06, 2008 | 2wire (1000-400108-001) Router

1 Answer

Belkin router

as long as you know your isp password and usename for your broadband connection, all you need to do is connect to the router via an ethernet cable and type in your web browser to enter.

You will need to the router login details which is normal 'admin'

select ppoa or ppoe depending on your isp and the router should connect to the net

Sep 05, 2008 | Belkin Wireless G Plus MIMO (F5D9230-4)...

2 Answers

Connecting 2wire router with desktop pc and laptop

hi! try to check the settings on your 2wire modem, you can do this by going to, run the system setup wizard, when you get to the ppp authentication page, check the username & password on it, it should be the one that you setup for your ISP account. as for the wireless on the desktop, it depends on the brand of the wireless adapter, be sure you have installed the drivers for this adapter. you may need to go to the client utility manager or the wireless adapter shortcut/icon on your computer screen then configure it to "see" the 2wire network. make sure wireless encryption is turned on in the 2wire modem's MDC, you can do this by going to homeportal/management, or go to

Apr 11, 2008 | 2wire (1000-400108-001) Router

2 Answers

2wire modem/router keeps rebooting

ANOTHER COMMON ISSUE: If your modem keeps restarting once the power LED turns solid green, the most likely cause is the power adaptor. Replace the power adaptor and all should be well again.

Nov 27, 2007 | 2wire (1000-400108-001) Router

1 Answer

2 wire 2701 router

assuming all the settings (PPOA/PPOE etc) are correct and as long as you know you have got a broadband connection and it's not your service providers fault, check the you dont have a line fault then unplug the router for 30 seconds or so and try again.

Sep 09, 2007 | 2wire 2700HG-B Router (2700HGB)

Not finding what you are looking for?
2wire (1000-400108-001) Router Logo

Related Topics:

108 people viewed this question

Ask a Question

Usually answered in minutes!

Top 2wire Computers & Internet Experts


Level 3 Expert

1997 Answers

Ron Stone

Level 2 Expert

398 Answers


Level 3 Expert

4369 Answers

Are you a 2wire Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides