Question about Samsung Napster YH-920 MP3 Player
First remove the screws on the back then remove the hard drive silver metal part with a black plastic edge and then put it back in then replace the cover the back and put the screws back in and this should fix the can't initialize the HDD problem well it did for me
Posted on Mar 10, 2007
I had the same problem. It said the device can't initialize. I had just replaced the battery and I brought it back to the store. The guy said there was nothing he could do for it. It had to be repaired. After reading these messages, I opened it up, took the hard drive off and unplugged the battery. Then I realized, the stupid guy at the bateries plus store had put the hard drive in backwards. The copper part was on top. So it wasn't connected to the device. I put it back and now it works fine. Save me from buying a new one. Especially after I had already bought the new battery.
Posted on Jan 31, 2009
Thanks very much. We were about to buy a replacement but have now fixed it. The most difficult bit was getting those screws out!
Posted on Dec 11, 2007
Thank you, worked for me, even though I am not very technical....
Posted on Oct 05, 2007
Hi Millie, I had the exact same problem with the exact same message on my YH-920. Don't bin it just yet!! My problem began after I replaced the battery, so I did as ammarakaak suggested; removed the back casing then carefully unplugged then replugged the HDD - After that it worked fine. It could be that your unit has had a knock and somehow dislodged the HDD from it's connector socket. It's not a complicated job, believe me I'm hopeless with all thinhs technical. All it requires is a small Phillips screw driver to remove the casing and a steady hand to unplug then replug the HDD. Good luck!! Mark
Posted on Mar 20, 2007
If your HDD MP3 player displays "Device can't initialize HDD", it indicates a hard drive failure and the unit will require service. To check the warranty status of your MP3 player, enter the serial number in samsung site. To obtain service, please contact our Customer Care Center at 1300 362 603
Posted on Jan 01, 2006
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