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16 KW guardian generator

I just bought this unit on close out from TSC and the instalation and service manuels are missing. How can I get replacement.

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Paul Seebruck

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Call Generac @ 800-333-1322. Or go on line to Generac generator Manuals. I have seen the very model that you have on the web sight. If you call them direct they will send you as many of the manuals you need and desire. hard copies will cost you. the soft ware copies can be sent to you in a PDF file. most times for free. Good luck.

Posted on Aug 23, 2012

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Anonymous

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Call 1-800-4kohler and they will send you via mail or email, the installationa and homeowner brochures, or you can just go to the website and download them yourself.

Posted on Mar 17, 2009

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My answer:

Your Genset is made by GENERAC same as my personal 5500W home unit is. Great service and great Genset!!

I never had any problems with mine other then the Poly gas tank valve stem gasket leaked from day 1, and they replaced it no bones 100% FREE upon request. I also requested both a Service manual and an Operators Manual and they sent me both FREE of charge as well. (I had no manuals with mine either, as I bought my Genset brand new at a garage sale for $300 - great deal)

Just make sure when you call them (as with anyone seeking operator/setup manuals - that you tell them they got LOST in a recent move!) It helps - otherwise they (any company) might ask for a charge for them. Getting pretty bad out there everywhere thanks to you know who!

Call the GENERAC toll free # below anyway - regardless what it says below about the GUARDIAN brand and where to get service. You want the Install / Service manuals only.


Corporate Mailing Address
Generac Power Systems
Hwy. 59 & Hillside Road
P.O. Box 8
Waukesha, WI 53187

GUARDIAN® Inquiries
All GUARDIAN products are sold through and represented by our Independent Dealers, The Home Depot® stores, and GUARDIAN Authorized Service Centers nationwide. For information or questions about GUARDIAN products, please contact one of these representatives. To locate a dealer nearest you, please visit the Dealer Locator page on the GUARDIAN Web site.

Generac® Inquiries / Customer Support
For Information or questions about Generac generators, switchgear products or Generac OHVI® engines, please call the phone # below. If you need immediate assistance, our Customer Support Department is available Monday-Friday, 8:00 a.m. to 5:00 p.m. Central Standard Time.

Phone: 1-888-GENERAC > 888-436-3722
Fax: 1-262-968-3791

Please post me a reply as to finding this solution being the best resolve to your GENERAC / GUARDIAN service manuals problem by following my recommendations above. Also please rate my troubleshooting fix as well.

Keep me posted and I'll follow up as well.

Best regards,

Frank

Posted on Sep 07, 2008

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