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Posted on Aug 17, 2011
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My xbox 360 doesnt want to read the game. when i put in gears of war, it tells me to open tray. i open it then close it and again it tells me to open tray. ive done the clean cd and still the same thing. ive even bout another used one and it would do the same thing with open and close but then would catch and work, but once i deside to play another game like gears 2. it starts again with opn tray.think the eye needs to be cleaned. its my guess..... what has to be done to fix this problem with the open and close tray situation. please help me...

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  • Expert 57 Answers
  • Posted on Aug 19, 2011
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Joined: Aug 19, 2011
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Unfortunately this is a common issue with the xbox. If you have tried all the steps that are provided on the xbox support website, it may be time to call xbox support and get your xbox repaired. If it is out of warranty, I'd honestly just get a new one cause the repairs run about $120 out of warranty.

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Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

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Hi

You can read my Tip on FixYa which i have written for this Xbox 360 issue here

Regards
KreativeGeek
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If it says "reading" you just have to wait. H.A.W.X. is a big game.
If it says "open tray" you have to close the tray :)

Unless, Check the CD for scratches and marks, or else try the CD on another Xbox 360 console.
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