You didnt mention via cord(Lan Cable)have you ever used it? is it works?
Ok let assumed the cord can access the internet.
1.Enter your device manager
2.locate Network Adapter >> there should be 2 or 3 network adapter type
3.If you found any question mark with yellow colour >> right click on it >>> update driver
4.toshiba has application built in called zero configuration >>> open it, and try setting something matched with are you looking for ( sometimes the program stuck on something else network adapter eg. LAN cord or built in Wifi
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