Check document - Canon imageRUNNER 2018 Copier

Check that you are putting the original on the scanner the right way round. Check you have the right paper sizes.

1. Position the document on your scanner.
2. On the File menu, click Scan New Document.
3. In the Scan New Document dialog box, select the options you want.
• To select additional scanning options, click Preset options, and then click either Create new preset or Edit selected preset.
• If you want to scan a double-sided page, select the Original is double sided check box.
4. Click Scan.

If you selected the Original is double sided check box, the Scan New Document dialog box reappears as necessary.

1. If you selected the Original is double sided check box or the Prompt for additional pages check box, click Done to save the file after the last page is scanned.

Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)

1. Press <Stop/Reset>.
   
   
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
   
   
   
   
   
3. Remove the jammed page from under the roller to the Feeder Cover side.
   
   
   
   
4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).
   
   
   
   
5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
   
6. Close the Feeder Cover.
   
   Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.
   
   When rescanning the document after clearing the error, rescan it from the first page.
   
   Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
   In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass.
   
   

• If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  
• When rescanning the document after clearing the error, rescan it from the first page.
  
  
  
  

Document jams in the ADF (inner side)

1. Press <Stop/Reset>.
   
   
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
   
   
   
   
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
   
   
   
   
4. Open the Document Cover and pull out the document from the inner side.
   
   
   
   
5. Close the Document Cover.
   
   
6. Close the Feeder Cover.
   
   Note: When rescanning the document after clearing the error, rescan it from the first page.
   

Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

check document on your canon ImageClass means that you need to check the ADF (Automatic Document Feeder) the feeder on the top of your printer. open it check for any paper inside .. if nothing turn off the printer and unplug from the wall.. wait for 30 seconds plug back in the power plug and turn back on.. let me know

I’m happy to help further over the phone at https://www.6ya.com/expert/ron_9356d26241d4cbf7

Hi,

1. Position the document on your scanner.
2. On the File menu, click Scan New Document.
3. In the Scan New Document dialog box, select the options you want.
   • To select additional scanning options, click Preset options, and then click either Create new preset or Edit selected preset.
   • If you want to scan a double-sided page, select the Original is double sided check box.
4. Click Scan.If you selected the Original is double sided check box, the Scan New Document dialog box reappears as necessary.
   
5. If you selected the Original is double sided check box or the Prompt for additional pages check box, click Done to save the file after the last page is scanned.
   

Note By default, OCR is performed automatically when you scan documents. To turn off this feature, click Scan New Document on the File menu, and then click eitherCreate new preset or Edit selected preset. On the Processing tab of the Preset Options dialog box, clear the Use OCR to recognize the text of the scanned imagecheck box.
Hope this helps!!!
Please rate my response!!

Check if Phone memory has "My Pictures" folder under "My Documents" and also check if some folders are hidden under "My Documents" of Storage card.

look for a switch trapped down in the document feeder

Hi QLee

Check whether ur document is read only

regards

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