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Unfortunately, the original software is not available for download. However, you can use i.LINK interface and use the Windows Movie Maker available in the Windows to transfer videos from the Camcorder.
The supplied Picture Package Software is not compatible with the Windows 7 Operating System. The USB Streaming option in the Camcorder is also not compatible with the Windows 7 Operating System, Hence it is required to use the i.LINK or A/V cable for transferring the videos using the Windows Live Movie Maker. The latest Software, Picture Motion Browser Software is compatible with the Windows Vista and 7 Operating System, but is only used for playing back the videos or for editing. To transfer the videos you've to use the i.LINK cable or A/V cable along with the Windows Movie Maker. This is the easy method of transferring the videos. You will also get a better video quality when using the i.LINK cable as compared to the USB cable.
sir, i have a sony handycam [dcr-trv 285e- pal].but problem is software given is not getting installed in my laptop with windows vista. so iam unable to use movie maker trough my computer.so please do the needfull. th
Software not loading in my pc with widdows vista
let me tell you about importing movie in PC problem. set camera unit on Player mode and select USB straming ON position in camera menu. picture-package will start imorting movie files.
2nd thing is that file size will be realy big. dont know the reason but its fact.
First thing to try is updating the picture package software(assuming you have windows XP);
Probably worth uninstalling and reinstalling the program before applying the update. The update doesn't claim to fix your issue, but try it anyway, there are sometimes additional parts to these updates.
Here is the link for the user manual if you need it;
Check page 100 - USB speed setting - see if that makes a difference.
Check page 86, it has contact links for pixela, who support the software.
If you record a movie, then finalise the disc before trying to transfer the video, this should stop any recording over information without formatting the disc first.
then put the disk into your pc dvd drive instead of using the cable link. You should then be able to view the movies using most media player programs.
Try a dvd on which there are only movie files, no still images - see if you get the same problem.
Hope this helps, please ask again if you still have a problem :)
Have found the solution to the problem. If you cannot access Picture Package because it says Macromedia Flash needs to be downloaded, and you have already downloaded Flash successfully then the problem is with Picture Package, and it needs to be updated. Go to http://www.ppackage.com/e/index.html and download the most recent update for your version of Picture Package. This solved the problem for me and hopefully will do the same for you!
I am wrting in regards to my Sony Handycam DCR-HC36. I am having problems with the Picture Package software when I try to load my video. When I try to transfer my videos (from my Handycam) to my Pesonal Computer, the picture package(software) menu does not appear on my PC(The picture package software is already installed).
Everytime I try to click on the Picture Package Icon on my desktop, there is a pop-up that says I "must install Macromedia Flash Player for Application to continue".
I went ahead and installed the Adobe (Macromedia) Flash Player and it still doesn't work when I try to click on the Picture Package Icon. The pop-up still comes up. I also, re-installed some of the requirements for the for the camera to work such as Direct X and Windows Media Player.
The problem is most likely within my PC(maybe I'm missing another type of software???), what do you think are my options in resolving this matter?