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Zoom error My lens is zoomed out and closed... I am unable to open it. When I turn on the camera, a zoom error appears on the screen. What can I do to get the lens to retract and be able to take pictures again?

Posted by Jacqueline Dearinger on

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  • Anonymous Mar 19, 2014

    close up zooming are blurry why

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I had the same problem with mine and I tried several suggestions, BUT the only one that has worked is to gently grab the lens, pull it out as far as it will go until fully extended. While keeping it extended turn the lens to the right until you hear a click. Once you hear the click, release the lens and turn the power button on and then back off again. This should take care of the problem. A word of warning. ALWAYS make sure your fingers do not touch the front of the lens when you power on the camera. Even the slightest bit of obstruction seems to make the problem reoccur. Another note. I had tried this several times until I finally heard the click, so please don't give up on it, just keep trying. This will work and it will save you a lot of time and money having it fixed.

Posted on Dec 11, 2005

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