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Rio pearl directory corrupted

My son's rio pearl is loaded with music and it plays fine. However, something has happened to the directory. When we plug it into a usb port, the software finds it, but cannot get into the directory. This is true of Rio Music Manager, Media Player, My Computer etc. Everything that tries to get in, locks temporarily and then comes back with this message: "the file or directory is corrupted and unreadable" Any suggestions? Carl [email protected]

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First, and this is always good: If available, firmware for the Rio Carbon can be downloaded online. Second, this might be the problem: The Rio Carbon communicates with your computer differently in MTP mode than it does in MSC mode. When in MTP mode, the Rio Carbon cannot display hidden files in folders, cannot allow transfers to the root Rio Carbon directory, and cannot allow the creation of new folders. (Folders can be transferred to the Rio Carbon using drag-and-drop and copy-and-paste methods.) To use traditional folder options, change the Transfer Mode settings to put the Rio Carbon in MSC mode. Last, "..Removing the Rio Carbon from a USB connection before Idle is displayed on the screen may result in a corrupting the player's file system. If for any reason you suspect that your Rio player's file system has been corrupted, reformatting the player will restore the file system to its original state..."

Posted on Nov 28, 2005

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Try accessing the rio's hard drive through my computer to see if it can find the songs: they will be in a folder aptly called music within your rio carbon.

If this doesn't help then if it is picked up via my computer you could try wiping and rebooting your rio, read:
http://www.fixya.com/support/r601327-wipe_reboot_rio_carbon

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I would suggest using ITunes for music management software on Vista, as it is VERY sophisticated in comparison to most others in creating MP3 files from your CDs / CDs from your MP3 files. You don't need specific software to load songs onto (or sync with) your Pearl. Just Drag/Drop or copy/paste folders from outside of ITunes as though the Pearl is a simple flash drive (which it is). Yes, I am running Vista and Vista (32bit anyways) works fine with ITunes. Don't forget to set up the options in ITunes for creating the directories and naming/tagging the MP3 files - and also don't forget to stop your connection to your Pearl before yanking it out of the USB port (good way to damage things eventually). p.s. If you want to check out truly outstanding music management software, check out Amarok for the KDE Desktop (ala Kubuntu Linux)
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hi first of all update uour firmware: http://www.replaytv.com/support/rio/product.asp?model=267&SKU=90260554 also go to Software tab and update your Music Manager i belive this will solve all your problems good luck
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