Question about Sony VAIO VGN-FZ420E/B 15.4" Laptop

1 Answer

A friend has a vgn-fz420e model sony laptop. She gave it to me to fix because she it had viruses and would constantly freeze at random times. It had windows vista home premium installed on it, she has the product key, but no recovery disc. I have a copy of windows vista home premium lite, so i reformatted her harddrive, and reinstalled a fresh copy of Windows Vista Home Premium lite, with all the drivers. Everything was working fine except her webcam. I installed the correct webcam driver from the sony website, but it would not show up in the device manager list. After installed several different motion eye drivers with no luck, i reformatted her computer again and installed windows 7 professional(64bit). Now her webcam drivers are displaying correctly, but now her webcam is saying that another program is using her webcam when she tries to use it (with skype). I thought id give sony tech support a shot, with the 15 minute free chat support session, so i allowed them to connect to my computer, and instead of helping me solve the webcam issue, they got into my registry and deleted a bunch of my dll files, and then showed me a bunch of critical system errors, and wanted to charge me to fix everything. All of the sudden the "M" button on the keyboard was typing 0, and a few other keys were not typing the matching symbol. WHAT A SCAM. All I want to do is figure out what operating system I need to reinstall, or what I need to do to get her webcam to function properly again. can anyone help?

Posted by strivinz on

Ad

1 Answer

Yana

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    New Friend:

    An expert that has 1 follower.

  • Expert
  • 96 Answers

Strivinz : 'M' button became '0' whih means Numeric ON. (numeric : 0123456789) turn it off by pressing FN+Num lock.
And for your Operating system...Try using Vista Ultimate (works for my vaio vgn-s270b) or Windows 7 Ultimate (motion eye application might not appear > but you still can access the camera via devices and printers Section.

akee.4shared.com

Posted on Aug 15, 2011

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Webcam is not responding


problem with my sony vgn-fz420e
my webcam is not responding

Sep 27, 2013 | Sony VGNFZ220E/B VAIO FZ Series Notebook

1 Answer

Sony vaio vgn-ns140e computer freezes up


There are any number of reasons a computer would freeze, virus, bad ram, hard drive issues, device driver, and bad downloads. Try a system restore before this happened.

Apr 02, 2012 | Sony VAIO VGN-NS140E/S PC Notebook

1 Answer

Sony vaio vng cr-353 slow fan


Generally there are a number of reasons causing your Sony Vaio laptop or desktop PC running slow or freezing. Common ones include lack of free disk space, registry corruption or redundancy, overload startup programs, virus attack, fragmented hard drive etc.

There are manual ways to get all those issues fixed but it costs time and energy, and most importantly it needs technical skills. So I'll recommend a quick yet easy speed up solution, as you can see here: http://www.sonyvaioslow.com/

Regards!

Aug 07, 2011 | Sony Vaio VGN CR353 Laptop Universal AC...

1 Answer

Sony VGN-FW11E Laptop starts in save mode then freezes My Laptop starts in save mode then after taking ages to start the screen freezs, now I cant get in to my laptop


The Windows was corrupted by viruses. Reinstall and next time use a better antivirus. I recommend Avast which is free for home use.

Nov 03, 2009 | Computers & Internet

1 Answer

Laptop Freezing Problem


To be honest this still sounds like a fan problem. The freeze will happen if the laptop overheats. Maybe you should have it repaired again by a different company.(ask for the fan to be replaced!)

Nov 01, 2009 | Sony VAIO VGN-N110G/W Notebook

2 Answers

Vaio VGN-FZ340e freezes without reason!


Possibly you have a programme running in the background that is causing the freezes, could be a screensaver. i think at sometime microsoft will issue an update that will fix this problem.

Oct 15, 2009 | Sony VAIO VGN-SZ460N/C Notebook

1 Answer

Laptop shuts down at random times it sometime shut dowm within 5 minutes i use or can stay on allday but now it shuts down within like 20 minutes of use.please help


I THINK ANY VIRUS MAY BE IN YOUR SYSTEM. PLEASE FULL SCAN YOUR COMPUTER THROUGH A GOOD ANTIVIRUS. IF PROBLEM REMAINS SAME THEN YOU HAVE TO CHOOSE FORMAT WINDOW AND THEN REINSTALL WINDOW.

Sep 30, 2009 | Sony VAIO VGN-AR630E Notebook

2 Answers

Sony Vaio VGN-FS980 is slow


Aside from hardware many things can slow up your PC:
  • If the C: drive is too full Windows is unable to allocate a proper virtual memory cache on the drive.
  • Your chosen anti-virus solution can even slow certain machines down (post what your running)
  • A high % of the time it is spyware/malware related
Just to make sure the machine is completely malware free you should download and run this program.

Feb 25, 2009 | Sony VAIO VGN-FS980 Notebook

Not finding what you are looking for?
Sony VAIO VGN-FZ420E/B 15.4" Laptop  Logo

205 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Lee Hodgson
Lee Hodgson

Level 3 Expert

4810 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3056 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...