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Question about Black & Decker HandyMixer 9220 Mixer

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Need to replace NiCad for 9220

It looks like this mixer is no longer supported by B&D, however my unit only needs a NiCad battery pack. The pack that came with the mixer is made by Gates Energy Products, but I can't seem to find a replacement. Any suggestions would be appreciated.

Posted by Gary Petersen on

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If you have checked with B&D and the battery supply warehouses on line you could try this if you are good with a soldering iron and really want to keep the mixer going. In the past when I could not get a battery pack for a unit and didn't want to give up on it I have opened up the pack and replaced the batts with new units which are readily available from electronic supply sources such as MCM Electronics or Tritronics Inc. You just have to make sure you get the same size and capacity cells as well as the same type (ie NiCd, NiMH, etc) with solder tabs. Aother resource would be www.batteriesamerica.com. This has helped me get units going more than once. Good luck.

Posted on Jun 23, 2006

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When my 85 year old mother, who no longer does much cooking or baking, heard that my trusty KitchenAid stand mixer finally gave up the ghost after 25 years of great service, she sent me her KitchenAid...

The mixer normally has it's gearbox packed with (quite thick) grease. Over time it can heat up and become more fluid and leak out. I would guess that the amount of oil you saw would not be a problem to loose. If it were mine, I would use it and not worry. If you do feel you need to check, the grease is packed in the front of the head. You will need to remove the head, split it (you will need to remove the band and planetary) and then you can see the gears.
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Warranty

Hi DAVEF159, Happy New Year! I’m sorry to hear about your new mixer. To answer your basic question, yes this is covered under warranty. By the description of your mixer’s symptoms it sounds as if your transmission has locked up or a gear has failed, which it shouldn’t do. This would cause the planetary/agitator shaft to stop rotating.
Since it is under warranty, contact them immediately and tell them about your problem with the stir speed not working. The KA website is at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Contact Us> and you will find the toll free phone number listed to speak with someone. You can also look under the Warranty & Service Plans to see what KA will do for you. I've extracted parts of it here:
Hassle-Free Replacement Warranty
We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your mixer should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your “failed” mixer returned to us.
Your replacement unit will also be covered by our one year full warranty. Please follow these instructions to receive this quality service.

If you reside in the United States and your KitchenAid® mixer should fail within the first year of ownership, simply call our toll-free Customer Satisfaction Center at 1-800-541-6390, 8 a.m. to 8 p.m.,
Monday through Friday, 10 a.m. to 5 p.m., Saturday, Eastern Time. Give the consultant your complete shipping address. (No P.O. Box Numbers, please.)
When you receive your replacement mixer, use the carton and packing materials to pack-up your “failed” mixer. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card charge slip, etc.).

I hope this helps. Good Luck with KA! - Howard, Burke, VA
If this solution has been helpful, please rate it, thanks! - hslincoln
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I used my machine tonight and now it dripping

Hi, REDASPEN100. Sorry to hear about your mixer’s leaking grease (oil) from your planetary/agitator shaft (‘metal finger’). It can be a distressing sight, but there’s no need to panic. You say your mixer is almost brand new. Is it still under warranty (you’ve owned it less than one year)? If the answer is yes, then I’d let KA fix it or replace your mixer on their dime. Contact them immediately and tell them about your problem with the oil leak.
The KA website is at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Contact Us> and the toll free phone number is listed to speak with someone. You can also look under the Warranty & Service Plans to see what KA will do for you. I've extracted parts of it here:
Hassle-Free Replacement Warranty
We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your mixer should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your “failed” mixer returned to us.
Your replacement unit will also be covered by our one year full warranty. Please follow these instructions to receive this quality service.
If you reside in the United States and your KitchenAid® mixer should fail within the first year of ownership, simply call our toll-free Customer Satisfaction Center at 1-800-541-6390, 8 a.m. to 8 p.m.,
Monday through Friday, 10 a.m. to 5 p.m., Saturday, Eastern Time. Give the consultant your complete shipping address. (No P.O. Box Numbers, please.)

When you receive your replacement mixer, use the carton and packing materials to pack-up your “failed” mixer. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card charge slip, etc.).
See Part 2
I hope this helps. - Howard, Burke, VA
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I just received my new Kitchenaid Stand Mixer. It's model KSM150PSGG. The "stir" speed doesn't work. All other speeds work. What do I do?

Hi, LeeWhay, sorry to hear that your having problems with your new KA mixer. Since it is under warranty, contact them immediately and tell them about your problem with the stir speed not working. The KA website is at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Contact Us> and the toll free phone number is listed to speak with someone. You can also look under the Warranty & Service Plans to see what KA will do for you. I've extracted parts of it here:
Hassle-Free Replacement Warranty
We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your mixer should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your “failed” mixer returned to us.
Your replacement unit will also be covered by our one year full warranty. Please follow these instructions to receive this quality service.
If you reside in the United States and your KitchenAid® mixer should fail within the first year of ownership, simply call our toll-free Customer Satisfaction Center at 1-800-541-6390, 8 a.m. to 8 p.m.,
Monday through Friday, 10 a.m. to 5 p.m., Saturday, Eastern Time. Give the consultant your complete shipping address. (No P.O. Box Numbers, please.)
When you receive your replacement mixer, use the carton and packing
materials to pack-up your “failed” mixer. In the carton, include your
name and address on a sheet of paper along with a copy of the proof
of purchase (register receipt, credit card charge slip, etc.).

I hope this helps. Good Luck with KA! - Howard, Burke, VA
If this solution has been helpful, please rate it, thanks! - hslincoln
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Sundance,
Please visit the corp website www.hobartcorp.com and click on the "Sign In" link in the upper right hand corner. You'll need to complete a brief registration form, but then you'll land in the Hobart Resource Center.

Hobart no longer manufactures the A200 mixer - but you can review and download a user manual and a parts catalog from the Resource Center on your mixer. That should help you understand the parts need.

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