Dear Samsung my external is not access my files on the console and it gives an error that says 'the parameters are incorrect?

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Please be noted that your phone memory should show as a drive letter in your explorer, if not, you need to take out your memory card and connect using a card reader, or plug-in to card reader slot if there's any on your computer.

If it shows up in 'my computer' as a drive letter but you can't access your files,you can recover them with 3rd party data recovery program.I have succeed to recover data from crashed hard drive with Tenorshare data recovery. It can recover data after deeply scanning your hard drive to look for lost data due to drives crash, physical damage,system sabotage, virus attack etc.Download it and scan your external hard drive for free to preview whether your files can be recovered.You can get it here: http://www.any-data-recovery.com/product/datarecoveryprofessional.htm After you recover your data,you can format it to check out whether it can be fixed.