Wireless assistant Hi My Compaq presario F500 wireless assistant 'HPQWA.msi has stopped working can you please help? Regards Mike

Some HP computers I've seen recently, and Compaq is owned by HP, had an issue where the wireless card was not soldered down correctly. Over time the general wear and tear laptop computers face caused this wireless card to slowly work its way out, disconnecting it from the computer.
I would contact Compaq, or Best buy (depending where you bought it) and check if your warranty is still good. If it is, they should fix this for you. Otherwise your next best option is to buy a USB wifi adapter from www.newegg.com, or www.amazon.com. It is unfortunately not possible for you to re-solder the wireless card in unless if you are very comfortable with working with delicate electronics.

Hi, Thanks for using fixya.

When you connect it to wireless make sure you go into control panel / network view your connection right click on local area network connection choose disable then connect to your wireless connection. Right click your wireless icon by your clock choose connect to wireless network or view available local wireless connection.

Terry

I had the exact same problem...and the wireless adapter was not visible under device manager. The light stayed orange with the switch in either the on or off position. I did all the whole driver update thing and eventually replaced the wireless adapter but no change. Finally I went into the BIOS (F10 on startup) and reset the bios configuration to the default settings EXIT>LOAD SETUP DEFAULTS). It has worked perfectly ever since.

Uninstall the device from the device manager and in the device manager do this operation "Scan for hardware changes" , then u can find the wireless network adapter with no drivers installed. Then install the wireless device drivers , Ur Problem will be solved.

is your wireless assistant on ?

Does it have any more letters, etc., in the model ?

http://h10025.www1.hp.com/ewfrf/wc/pfinder?lc=en&dlc=en&cc=us&tool=&query=Presario+F500

I tend to not use HP or anybodies Wireless Assistants. But you ought to be able to see in Device Manager and Networks wether Windows thinks that the wireless card is working or not. Windows uses Wireless Zero Configuration Service to control Wireless Cards. You might have to tell the HP gizmo to let windows manage the wireless.

You might also have to turn the computer over and find where the wireless card is - and check that it is still seated properly in it's slot. That's a pretty advanced thing - and should only be done with the Service Manual or Owners Manual at hand to tell you how.

Mainly the hardware should be showing up in the Device Manager as "working properly" - if not maybe somehow the device driver software got damaged or removed?

Check out the wireless setup manual for your laptop here:

http://h10032.www1.hp.com/ctg/Manual/c00065819.pdf

Hope this helps!

start-controlpannel open
network connections-wireless netwoking open
next
network name(ssid)-enter your router network group name
next
ok

The wifi card bad you could replace it .

Hi my hp wireless assistant 'HPQWA.msi has stopped working, can anyone help please?
Regards
Mike