Make sure the TV is not in SAP mode and that the TV speakers are set to "on" in the Audio setup menu. If a cable box is being used, make sure the volume is turned up.
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Nobody here is going to give you a cracked serial number for a commercial program.
If you have purchased the program and you are having trouble registering with your legitimate serial, then contact Magix support here https://www.magix.com/us/support/
if your saying that overall the sound works just fine but just some commercials don't have sound , this surely is a cause that not all commercials have Dolby decodable sound , this receiver has a dolby decoder inside it , im betting that you use the dolby sound selection most often , a simple test of theory is to select 2 channel stereo sound in set up and watch same commercials if you got sound now there's your problem , I do ask that you not complain to broadcasters of this (they might fix this) as id rather enjoy missing the entire commercial but no sound would be a viable alternative
If you are watching a tape, simply use the FF button to skip forward until you see that the commercial is over, and then press PLAY to resume playing. If you are watching a live TV program, the short answer is - you cannot. You need a PVR or TIVO or such device to be able to do that - and even then you have to be time shifted back at least the duration of the commercial you want to skip first!
It would be our pleasure in assisting you with that. We would recommend using our Volume Leveling feature which is available on our ViP222k, ViP612, ViP722k, and ViP922 receivers. Volume Leveling keeps the volume levels consistent between programming and commercials and
prevents drastic volume level changes when watching television between HD and SD
channels. Start by pressing the "Menu" button then pressing 6 for "System Setup" then 7 for "Audio Output". Select "Enable" below "Volume Leveling" then select "Done" to save these settings. If you're using a ViP922 receiver from the main menu select "Settings", select "Audio Output", and then enable Volume Leveling. This should help with the volume fluctuation issue you have been having. Thank you for being a valued DISH Network customer!
Phillip Chang DISH Network Customer Service Representative
I wonder if your problem with loud volume occurs primarily on commercial breaks, when you turn down the sound and then, since the sound, for the program itself, is so low in volume, you have to turn it way up again to enjoy the program?
If this is the case, and there are no other problems with the set, this may not be the set's problem, but the fact that commercial material is broadcast at a higher volume than program material by some outlets, so that while you are in the kitchen, during commercials, the sound of the commercial can still be heard.
There are two reasons for this. Firstly, the commercial channels are deliberately boosting the volume during commercial breaks to grab your attention. Secondly, the commercials use compressed audio (narrow dynamic range). This often comes across much louder than program material, which is using a wider dynamic range on which you would have based your volume setting. It is noticeable that the BBC are also sending out wide variations in volume at present - Yes it is VERY annoying. Some sort of ALC (automatic level control) is required but this would need to be switchable. Hope this helps.
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