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Shredder won't stop when full

My shredder won't stop when full, and the light doesn't come on. I have cleaned the sensors, and blocked the beam, and the light won't come on. the board has been replaced once. thank you.

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You more than likely have sensors that have burned out this can happen ecspeacially if you leave your shredder in the auto position all the time

Posted on Feb 22, 2008


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Shredder indicates it is full when it is empty. Will not operate.

Either the level indicator is stuck (if it is mechanical) or it is dirty/blocked (if it is a light beam). Or the indicator is broken. Look inside the bin area for the indicator. if it is a light, clean it off. if it is mechanical, see if it is stuck. Careful NOT to have the unit plugged in. after finding the problem, plug it in a turn on and test it. If it is still showing full, most likely the switch is bad.

Unit will not stop

Dear Hal,
Here is some generic information about shredders that may help you.
Most of the shredders have a micro switch that "senses" if the paper has been introduced to the shredding slot. These micro switches are activated by a little arm/leveler that touches the paper and activates de contact inside the shredder housing. Also, note that some shredders may have an optical sensor that may be "clogged" with paper dust.
If you shredder does not stop, the sensor may be stuck in a on position, or, in case it has optical sensor may be detecting dust or a little piece of paper may be blocking the optical sensor and keeping the motor running.
I hope this gives you some light in further investigating your problem.
Good luck!



Use a cotton bud dipped in alcohol and clean sensors
Run shredder once a day in reverse for 15 seconds to clear cutters
Empty wastebasket when bin full indicator light is illuminated using b0
If this does not solve the problem goto
www.fellowes.com for an extensive on-line support section

My shredder keeps on running even without paper. the only way to stop it is unplug it

If the sensor beam is blocked, the motor thinks there is paper in the shredder.
The sensor light maybe dirty - use a cotton bud dipped in rubbing alcohol to clean the sensor light(s) and heads

Red light and green light on but motor will not come on

Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Machine says it's FULL, and won't shred, but it isn't/

there is a sensor that detects when the basket is full, if you remove the basket, look up for the sensor that would point down into the basket. it is probably dirty, clean off sensor.

hope this helps

Shredder won't stop running


The shredder bin is saying its full and its not

There are photoelectric sensors located inside the shredder and mounted on the bottom of the shredder assembly. Take the bin out and look up to find them. They are either blocked, dirty, or defective. Ensure that the plastic piece hanging loosely from the bottom of the assembly is not jammed in the up position and therefore blocking the sensors. If not blocked, most probably, just cleaning the sensors will resolve your problem. If that doesn't work, you have to resolve a component failure in the circuitry, which, depending on your particular skills is eiither easy or expensive. Good Luck

Our 0S - 11 cs shredder has stopped working. The lights are still on but it will only work in reverse.

Make sure there is no paper shreds blocking the sensors on top and also underneith the cutters. Use a cotton q-tip to clean dust from sensors and maybe compressed air.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de


Short run time and redlight, stops running Fellowes DM15C

There are two sensors (look like little light bulbs) on the top part of the shredder at either end of the blades. If you pull out the drawer and turn the shredder upside down you will see them. They get dirty telling the machine that it is full and needs to be emptied. Clean the sensors off with an alcohol wipe. If cleaning them does not work you need to replace the sensors.
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