Samsung RS2534 Side by Side Refrigerator Logo
Anonymous Posted on Aug 14, 2011

Freezer side of my RS2534WW Samsung is not working, fridge side is fine, evap coil fan is running,,, what could be wrong , it's only 7 years old

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  • Master 2,006 Answers
  • Posted on Aug 14, 2011
Anonymous
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Your indications does not make sense! Your unit has ONE compressor that uses ONE evaporator coil to cool both sides. So if the FREEZER side is not cooling the fridge side should not cool either! Are you sure you don't have the freezer and refrigerator sides reversed?

  • 4 more comments 
  • Anonymous Aug 14, 2011

    this is the twin cooling model

  • Anonymous Aug 14, 2011

    Sorry, the sub zero has two compressors so that threw me on the Samsung. Yours does not two separate evaporator coolers but only one compressor. Did you check the thermostat? It is item 39 on this diagram -http://www.searspartsdirect.com/partsdir...

    Since you said the evaporator is working, it has to be in the control of the evaporator.

  • Anonymous Aug 14, 2011

    I meant to say that it DOES have two compressors.

  • Anonymous Aug 14, 2011

    Sorry - not enough coffee yet - Stratch that you have TWO evaporator coolers and ONE compressor.

  • Anonymous Aug 14, 2011

    I have one compressor , one condenser fan , but two seperate coils

  • Anonymous Aug 15, 2011

    Although I kept typing it wrong (not a good typist) I knew what you had after I looked it up. I still think the thermostat is the most likely component, since the refrigerator side is not affected it rules out much of the common failures on the one compressor, one evaporator, one fan models.
    We have only had repair calls on two of those here in Colorado Springs, so I don't know if they just aren't popular here or if they have a low failure rate.

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How does a side by side domestic fridge work

New side by side layout is fridge side by side upper 2/3, with lower 1/3 pull out freezer
Normally in modern frost free systems only the freezer has the evap, and the fridge thermostat operates a duct, allowing freezer air to blow into the fridge.
The compressor runs until the freezer is satified, the thermostat powering the compressor is only connected to the freezer. If the fridge requires cooling but not the freezer, there's plenty of freezer air to circulate into the fridge after the compressor has turned off. Eventually the cmpressor will start again when the freezer temp gets too high.

On twin evap models, the fridge fan motor cuts out when the fridge gets to it's setpoint, so no air circulation through the fridge evap, though liquid refrigerant flows through it to the freezer evap. Likewise, if the fridge needs cooling but not the freezer, then the compressor will start but the freezer fan motor will not run.

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Samsung rf267 freezer not cooling, while the fridge works great. Freezer evap coils not frosting over, evap fans and compressor are running fine, condensor coils are clean. Any suggestions?

Yeah... maybe...

Freezer THERMOSTAT.

When it is WARM it should be conducting electricity (closed).

(generic answer. because I am not a pro... and all my Samsung's are Flat Screens... which are REALLY pretty easy to repair...)
((I like'em... but all their capacitors are made of gum wrappers)).

First... Always... always photograph everything you are removing.

Be careful of the evap fins... they need to be straight... and the flimsey PLASTC clips holding the entire unit in place become more brittle/breakable at freezing temperatures.

For my old Amana... they simply ARE NOT available!!

RE Pictures:
Keep in mind if you cannot put/stuff it all back in... you will have to hire it out... or buy a whole new one and pretend it was NOT just a $14 thermostat (ouch).

FANS**
The problem you will have trouble shooting this... is MOST ALL modern units are wired to STOP fans from running when the doors are opened... and I suspect you don't want to (or can't) be in there with the door closed...

My suggestion... Get a big roll of tape for your freezer door "light" switch... TAPE IT in the SHUT POSITION.

A little delay... FANs should start.


Remove your inspection panels and look directly at all your fans.
Logically that's got to be... the fan right in the middle of your freezer coil.

All typical FREEZER issues I have found...
the refrigerator FUNCTION is a secondary cooling function of the freezer element. If the refrigerator is working... Your FREEZER element MUST be working. Your trouble MUST be a FAN issue ONLY in the freezer area: 1). FREEZER Thermostat
or
2). an ERRANT wire blocking rotation, loose-hub, disconnected power wire or defective fan motor... OR... more difficult... there is a temperature sensor THERMSTAT... usually nickel sized...One of TWO living in the freezer... On my old Amana... it shows but on my newer "Sears" ... no show... but I know it is in there... It is definitely not the chubby <second> one clipped to your evaporator is your defrost thermostat (warm = open)... IT IS WORKING fine... or your refrigerator would not.

Leave it alone for now**

Still failing... Back to the FANS:


Spin them by hand... If they (it) turns freely... with your lights of (door closed... You might want to plug it a "SPARE" FREEZER thermostat... you <should have> bought in advance
because... attempting to short across the thermostat terminal... with the lights off... in confined area... could prove highly problematic... if not (you know).

If you are daring...
TEMPORARILY short that FREEZER thermostat... Still no fans...

**Beats me!

Be safe and happy hunting...

Oh yeah..

the real FIRST STEP in ALL refrigerator/Frzr troubles...
ALWAYS THOUROUGHLY DEFROST EVERYTHING FIRST... Totally!


Take pictures... lots... and don't forget to tuck that back panel into the drip tray... like it was before you started.
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Have a 2 year old SAMSUNG RS2545SH Side by Side

Control board has gone bad....

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To check this, unplug the entire fridge, leave the freezer open, wait for it to defrost a bit, if this causes the fridge to start cooling again when you plug it back in, then its the defrost. You should also see ice crystals on the back of the freezer just under the icemaker.

http://forums.partselect.com/refrigerator-freezer-repair/rerifgerator-side-not-below-54-degrees-6699.html
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