Your indications does not make sense! Your unit has ONE compressor that uses ONE evaporator coil to cool both sides. So if the FREEZER side is not cooling the fridge side should not cool either! Are you sure you don't have the freezer and refrigerator sides reversed?
this is the twin cooling model
Sorry, the sub zero has two compressors so that threw me on the Samsung. Yours does not two separate evaporator coolers but only one compressor. Did you check the thermostat? It is item 39 on this diagram -http://www.searspartsdirect.com/partsdir...
Since you said the evaporator is working, it has to be in the control of the evaporator.
I meant to say that it DOES have two compressors.
Sorry - not enough coffee yet - Stratch that you have TWO evaporator coolers and ONE compressor.
I have one compressor , one condenser fan , but two seperate coils
Although I kept typing it wrong (not a good typist) I knew what you had after I looked it up. I still think the thermostat is the most likely component, since the refrigerator side is not affected it rules out much of the common failures on the one compressor, one evaporator, one fan models.
We have only had repair calls on two of those here in Colorado Springs, so I don't know if they just aren't popular here or if they have a low failure rate.
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