I have a Sprint Treo 650 and a few weeks ago everything stopped working. Now the phone works again but I still cannot access email through my versa mail accounts or the web. Please help.
I too have been having problems with Vision and live in the NE Atlanta area. When I first purchased my Treo 600, it provisioned instantly once I had Vision activated. It worked perfectly for about 2 weeks and then I picked my phone up one morning and noticed an error (The famous error 3000). To make a long story short, I spent 2 hours on the phone with a level 2 tech at the end of which he told me to take it to a local store to be reprogrammed. I took it to the Mall of GA store and they "reprogrammed" it and told me to wait 4 hours to try Vision. To my surprise, it started working.... until today. It has only been 5 days since they reprogrammed it and I am getting the error 3000 again. I am planning to take it back to the store tomorrow. This is getting ridiculous. The store said that a lot of people were having to have their phones reprogrammed to resolve Vision problems although the phone CSRs didn't know anything about it. Does anyone have any idea what is going on with Sprint? Is it regional?
Posted on Oct 25, 2005
How long have you had the 650? Palm offers a 12 month warranty with all of their treo's. It's very possible that Sprint will exchange this product at no charge. I have found the 650 to be the most unstable treo ever made. I had replaced 13 of them before finally switching to blackberry. That does not mean you will suffer the same issues. I would use the palm/sprint warranty if still available.
James
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