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Posted on Aug 14, 2011
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My acer 4937G does not start. After the windows vista logo appears,the computer automatically off's itself, without any warning.what is my problem?

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  • Expert 97 Answers
  • Posted on Aug 14, 2011
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First of all you have to check if it is a hardware or software issue, go to bios screen and leave the computer in bios screen, if it restarts in bios screen it is a hardware issue and if it didn't then it is a operating system issue, then you can probably check with safemode with networking, last known good configeration etc, if nothing works, then you can reinstall the operating system, after reinstalling operating system if it still contineous then you have to check thsi computer is hardware specialist/vendor

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When you first turn on the laptop and see the Acer logo screen, hold the ALT key and press the F10 key (you need to do this before the Acer logo disappears).
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