Microsoft LifeCam HD5000 Webcam Logo
Anonymous Posted on Aug 14, 2011

I have a HD5000 that was working till yesterday properly. now i receive the massage in skype that no webcam is connected. also in the HD5000-application itself i have the same massage. who had the same problem and how to fix it without reinstalling XP? thx in advance

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Azrael SRL

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  • Microsoft Master 11,800 Answers
  • Posted on Aug 14, 2011
Azrael SRL
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I'm assuming that you have tried a different USB socked with the same result. This has nothing to do with the software, it's a hardware fault. You can check that simply by booting from a Linux Live-Cd and see if the webcam is recognized. Most likely it has just failed.
This is unfixable, you will have to buy a new one.

  • Anonymous Aug 14, 2011

    yes i tried a new usb socket without positive results.
    do you mean that i will have to buy a new cam?

  • Azrael SRL Aug 14, 2011

    Yes, the cam has just died, it happens.

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Khurram Shah

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  • Microsoft Master 10,322 Answers
  • Posted on Feb 14, 2014
Khurram Shah
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1st You download Webcam Driver.
Drivers After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.
Microsoft Camera Drivers for Windows XP Vista Windows 7

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