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Try this, uninstall your current version of Palm Desktop, then go to this link on the Palm support website http://kb.palm.com/wps/portal/kb/na/tungsten/tx/unlocked/home/page_en.html this will give you the link to the download for the TX version of Palm Desktop, this may or may not fix your particular problem but it is worth a try.
I had the same problem with my clie peg-sj20 on my vista home basic based laptop. I could not hotsync after installing the original software. I've never tried to use my pda with this setup before so I was trying to find a way to make it work when I found this post, figured I would reply with what I found.
My Sony clie peg-sj20 runs the Palm o.s. 4.1 software and apparently Sony no longer supports this model. So after trying to hotsync and letting the Windows vista install wizard find the proper software, it suggested contacting the manufacturer of the operating system. I went to the Palm websight and downloaded the Palm o.s. 6.2 software which is compatible with vista, even though it doesn't say it supports the sj20. After installing it I performed a hotsync during setup when I was prompted to do so, and it totally worked. I'm not sure if this version works with other applications but it enabled me to hotsync running vista.
Hope this helps someone out there. Good luck.
There is a wonderful website that provides installation CDs and Palm Desktop software for Sony Clie models that Sony no longer provides support for. I was able to get the Palm Desktop software with Clie drivers for my TJ25 from it. The website is http://www.sonyclie.org/. I'll bet they can fix you up!
I suggest you create a dual boot situation with your computer, so it will run either XP or Vista. Most computer books will tell you how to set this up (not difficult). As for the software installation CD--check Ebay. People sell them often, whether originals or copies.