Hello Teresa,
I'm going to address the main issue and that is the frost ball in the refrig. That is due to a leak of some of the refrigerant having leaked out causing the frost ball.A company could come out and recharge the refrigerant and that would work for a while till it leaked again. What it takes to fix it properly is to replce the coil in the refrig. then recharge the refrigerant. That typically cost around $1,200.00 but will stop it from leaking ,and avoid paying $200 to have it recharged every year or less.
Gene
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