The message waiting light fails to light up when I have a voice mail message waiting for me. Any ideas on how to fix? User manuel does not show how to activate or deactivate so I assume it is fixed in the activate mode. Thanks
Re: The message waiting light fails to light up when I...
The message waiting needs to be enabled on the PBX for that telephone. I hope this helps. If not please connect with me at: http://www.liveperson.com/nortel-guy/ for service and support.
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The phone's voice mail indicator works with the voice mail function from your phone service provider. When your line is busy or goes unanswered (depending on how it's set up), the message is recorded by your service provider at their end, and you need to retrieve it. Most systems give a "stutter dialtone" when you pick up the phone to make a call (a few short bursts of dialtone before it becomes steady) to tell you when there's a waiting message. The message waiting light on the phone lets you know in case you don't pick the phone often.
Once you pick up your voice mail the light will go out and the dialtone will go back to normal. Check with your service provider for how to do it.
Not sure what you are asking me. I don't have my voice mail set up and just need to know how to check the messages, and also how I can receive a manuel.
I recently changed my number and when I did, I received the same problem. It appears that AT&T didn't add the Message Indicator Light service to my new number. Once they did, the message light works!
Try calling your phone service provider and asking if they have a Message Indicator Light function.
I need more information. Your phone can be connected to one of many different Toshiba phone systems and you can also have different voice mail systems. I'm assuming you are talking about voice mail messages.
Can you verify that this is happening only on your phone? If you swap phones with another station does the light start to work? It's rare, but the light itself may be the problem.
Does this same thing happen to anyone else? Is the voice mail not turning on any message waiting lights? or is it working for others?
Not knowing all the details, you could try emptying all messages including saved messages. Then try to leave yourself a test message.
If you know how, you could have your mailbox deleted and re-created. This would need administrative rights to voice mail programming.
Most voice mails have an option to activate the MSG light or not when a new message arrives. Your's could have been turned off by mistake or glitch.
This is a phone system phone. What you are looking for would be a feature of your voice mail that is connected to the phone system.
"Handsfree Speakerphone- 3-Line Back Lit display and 24-Line Keys. Compatible with KXTDA200 and KXTDA100 Systems. "
Sounds like you either have a KX-TDA200 or KX-TDA100 phone system. Usually voice mail is an optional feature and has a separate part number. You could also have voice mail service through your phone service provider (like Verizon)
Do you have any user guides for your voice mail or one for your phone that covers voice mail features?
If not, the first step is to find out for sure what you have for a voice mail. If you have a working message waiting light on the phone it would be an in-house voice mail connected to the system.
The voice mail turns the message waiting light on and off. The voice mail is a separate part from your phone system. Usually this is a standard setting at default for each extension but most voice mails will allow you to turn it off.
Any way you look at it, this would be a system programming issue. You will need to either pay a company to make the change or you need to know which Panasonic system (and voice mail) you have and obtain system "programming" manuals. (not user guides)
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