Lexmark X5470 All-In-One InkJet Printer Logo
Posted on Aug 11, 2011
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I am trying to scan documents with my Lexmark X4530 It says "cannot retrieve application list". How do I scan with this issue?

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  • Official Brand Answer 3,344 Answers
  • Posted on Aug 12, 2011
Anonymous
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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your computer. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Wait until your computer fully recognizes the USB connection. Try to scan again.
Note: If you're scanning documents for editing, make sure the Lexmark OCR scan software is installed on your computer. The scan software is available only on the installation disc that came with your Lexmark printer. If you lost the disc, please contact Lexmark Technical Support Center for assistance.

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Related Questions:

2helpful
1answer

My printer wont retrieve the application list and therefore I am unable to scan.

hi michael_argu

remove your old printer software in your computer then restart computer, after your computer boot again reinstall your printer software again.

thanks and regards
5helpful
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I want to scan a document. I click Scan Mode. The printer responds, "Retreiving Application List," then "Cannot Retrieve Application List."

A problem occurs with your scan driver. You will need to reinstall it to correct the problem.

Another way to scan is to use the scanner option in your computer. Go to Control Panel. Double click the Scanners & Cameras icon. Feed your documents in the printer before starting the scan process.

Try it.
Please give this answer a four thumbs up rating it this help you.
Thank you for using Fixya
0helpful
1answer

When I click the scanning button, the menu shows that it is trying to Download the Application List, but it never find the list. How can I scan with this printer?

  1. find IP address through printer: 192.168.1.103 (put in browser to bring up printer options)
  2. Check to see if computer is there within "Scan to Network Host Management" (if you are having issues with scan then delete the computer in question)
  3. Uninstall (from library lexmark folder), reinstall, go through setup assistant
  4. System Preferences: Check the firewall in the security tab
  5. System Preferences: Universal Access: Check "enable access for assistive devices"
  6. Open Lexmark Center: goto advanced: network scan settings: make sure the computer name is one word, no spaces.
it should work now
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Scan propblem

You should install the ScanBack Utility
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My printer wont scan every time i try it says can not retrieve application list what does this mean?

Please follow the steps given below to add applications to Imaging studio:
1. Open the Imaging Studio and then click "scan," after the scanned document appears as a preview.
2. Click "Other Software" at the bottom.
3. That will open up the list of application list, to modify the application list, click on "Modify Application List".
4. Please add the application you want to scan and click on "Close."
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Device monitor application problem

Make sure that the Lexmark Imaging Studio program is running. This was installed when you set up your printer.
If you see the multi-colored icon in your task bar for Lexmark Imaging Studio then try pressing the scan mode button twice. You should be able to scan then.

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Lexmark x4530

frist you make secure that your scanner driver is properly installed or you can go control panel ADD/REMOVE .and select your scanner driver and related software and remove it in your pc and re- install it and make it OK.
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