A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your computer. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Wait until your computer fully recognizes the USB connection. Try to scan again.
Note: If you're scanning documents for editing, make sure the Lexmark OCR scan software is installed on your computer. The scan software is available only on the installation disc that came with your Lexmark printer. If you lost the disc, please contact Lexmark Technical Support Center for assistance.
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